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National Floors Direct
- Home Services
- Avon, MA
About this business
We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring.
Location details
40 Robbie Rd, Avon, MA, 02322, United States
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My experience with national Floors Direct has been great. The customer service representatives were responsive, helpful and answered all of my questions. I was able to get an in home estimate within a few days. The salesman was on time, knowlegable about the products and made me feel at ease about the process. On the day of installation the installers arrive within the timeframe given to me. They were professional, took care while moving furniture and were respectful of my property. They did a fantastic job. I would definite... read more
The most amazing experience I have ever had with a carpet installation in the 25 years that I have owned my home. From start to finish, they were knowledgeable and extremely informative, The representative that came listened to exactly what I wanted and provided me with the perfect choices for my carpet. I picked it out quickly with all of the samples that he brought. The installation was flawless and very quick with extremely clean workers. I highly recommend National Floors Direct.
I received a gift card for my time in posting this honest review. Very quick service, they came to measure within one day. Installers were very courteous and fast. Installation was above and beyond what I had expected. Product quality was very good, and price was reasonable after some negotiation.
I only give three stars even though the floor is amazing due to the poor customer service. Things I did not find out until the salesman was in my house. 1. You need a check or cash for 50% deposit which I had neither on hand so I had to figure out how to wire transfer the funds. 2. Make sure they are your last quote because you need to agree right then and there - they will NOT come back. Kind of a bully move. 3. When I said No and asked the person to leave because he was escalating the sale as his tactic to pressure you. Wh... read more
TX 11876- What made this experience so great was first the sales representative Mr. Joshua Lewis he was excellent. He was very helpful. When it came out to selecting the right type of floor needed for the bedroom then Customer Service insured that they call to confirm my appointment. They worked very well with me, choosing a time and date and also confirming the appointment time of arrival. The install went excellent they’re very courteous. They were on time. The work was very neat. They cleaned up at the site. choosing a ti... read more
Our Sales professional arrived on time and did a nice job going over our options. We discussed budget and timeframe for our project. Gene was able to accommodate on both. The installation Team was polite, professional and respectful of our home. We would absolutely used National Floors Direct for our next project.
I received a gift card for my time in posting this honest review. National floors direct did a great job on our project. It started when I called them and was able to immediately get an appointment. The salesman was quick, but also efficient in helping me and my wife choose the flooring we needed to match the rest of our 2nd floor. Especially noteworthy was the explanation of different styles of floors, and domestic vs. International floors. Once we chose it, he worked with us to get us the best deal possible on the job. We ... read more
This was the first time getting service from National Floor Direct. It was easy to to schedule. I was able to get someone out to look at the project and give me estimates. Luckily, the material I ordered was in stock, I my new carpets were installed in 2 days.
The installation team was very courteous and worked quickly. The guys moved appliances and a door without question. They cleaned up after. We are very happy with the new floor.
Frequently asked questions about National Floors Direct
How is National Floors Direct rated?
National Floors Direct has a 4.9 star rating with 3,788 reviews.
When is National Floors Direct open?
National Floors Direct is open now. It is open 24/7.