National Floors Direct

Nicole H 

on BBB

a year ago

From start to finish the process of buying new flooring with National Floors Direct has been fabulous! Our salesman, *******, was very knowledgeable and answered all questions. Im a tough customer with lots of questions!! We chose a carpet that was a special order color for our steps and he even called other warehouses to see if the carpet we chose was in stock. He was just super helpful and went above and beyond to help make the experience a positive one.The floor installers called and asked if they come early since it was ... read more

Craig L 

on BBB

a year ago

I could not be more pleased with my new floors. The process was seamless from sales through installation. Communications from customer service and the installers was great. The installers were professional, friendly and detailed. Furniture was moved and replaced with great care. Cleanup was completed at the end of each day. The project was completed on time. I would highly recommend National Floors Direct for any flooring project. I received a gift card for my time in posting this honest review. 

Jason B 

on BBB

a year ago

They were very punctual, professional and did quality work. I would use again 

Brandon G 

on BBB

a year ago

Saw a TV ad for National Floors Direct. It was fast and easy to get an in-home consultation, around my schedule. The Sales rep had tons of options to show! I was clear about how much I wanted to spend on the project, and he worked diligently to keep the final price within my budget, which I really appreciated the most. Installation day was a breeze! Again, the work was booked around my schedule. I prepared the rooms as outlined in the agreement, workers showed up within 30 minutes of my scheduled time window, work was comple... read more

Gloria H 

on BBB

a year ago

The National Floors Direct salesman was very personable and professional. He thoroughly explained my options for carpet with samples and padding. He also explained the options for cost comparisons and payment options.The installers were very professional and timely. They moved all the furniture as promised. Furniture was handled with care and placed back in the right rooms when completed. All questions and concerns were addressed satisfactorily. They cleaned up and removed all trash and debris after the job was done. 

Georgette P 

on BBB

a year ago

Everything was done properly and on time. Good communication with customer service. 

Harun Q 

on BBB

a year ago

National Floors Direct was a pleasure to work with. I had originally contacted Empire Today for an estimate. Empire's quote was not only very high, the quality of carpet and offerings for padding were not that exceptional. The following day, I had contacted National Floors Direct. A few days later, the salesman came to my home and was very courteous. He took his time to understand my needs and concerns. National Floors Direct offerings were immense in comparison to Empire Today. I did not feel pressure to make a purchase rig... read more

Lorrie M 

on BBB

a year ago

Extremely wonderful finish result they transformed my floors I was very happy with results 

Eugene N 

on BBB

a year ago

We are very happy with National Floors Direct, and are highly pleased with excellent product and service. Their sales rep was very patient and answered all our questions adequately when we planned out the floor. Communication was very good from start to finish. When the workers came, they helped us prep the area, moved the furniture as promised, cleaned the floor and laid it efficiently. They were professional and courteous, and left the house clean and beautiful.