National Floors Direct's cover image
Claimed

This profile has been claimed by the business owner or representative.

National Floors Direct

3.8
  • Home Services

About this business

Home ServicesFlooring

Location details

02322, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.89,483 reviews
Select a rating
Leonard A's profile image
Leonard A 
a month ago

They came to my house 4 different times times omg they really messed up my floors and they came back the 4 th time finally made it right. They marked up my walls and dirty hand prints all over I will never call them again. They use a third-party to do your floors. You never know whos coming. 

Donna T's profile image
Donna T 
a month ago

Contractor broke our tile while installing carpet. Showed it to the contractor, he pretended he could not speak English. Call National Floors direct. They will not fix, do our contract we signed, claimed someone informed us of this. They did not! Do not use! Run fast! They do not stand by their work or products! We do NOT recommend! 

Donna T's profile image
Donna T 
a month ago

Contractor broke our tile while installing carpet. Showed it to the contractor, he pretended he could not speak English. Call National Floors direct. They will not fix, do our contract we signed, claimed someone informed us of this. They did not! Do not use! Run fast! They do not stand by their work or products! We do NOT recommend! 

Deborah M's profile image
Deborah M 
2 months ago

I gave them a $1,600 deposit, and all of a sudden they tell me I paid only $400. ZERO stars but I am forced to select. 

Deborah M's profile image
Deborah M 
2 months ago

I gave them a $1,600 deposit, and all of a sudden they tell me I paid only $400. ZERO stars but I am forced to select. 

Diana F's profile image
Diana F 
2 months ago

Does not provide full disclosure at the time of sale will not refund deposit wants full payment before installation. 

Catherine M's profile image
Catherine M 
2 months ago

Terrible terrible experience. It was done last August. Couldnt even understand the people laying with floor than the one guy that could speak English got drunk and never showed up again so they sent somebody else out. They could hardly ever speak. English took almost 2 months to get the floor and Now its chipping in the corners $12,000 piece of s*** floor. 

Catherine M's profile image
Catherine M 
2 months ago

Terrible terrible experience. It was done last August. Couldnt even understand the people laying with floor than the one guy that could speak English got drunk and never showed up again so they sent somebody else out. They could hardly ever speak. English took almost 2 months to get the floor and Now its chipping in the corners $12,000 piece of s*** floor. 

Linda W's profile image
Linda W 
3 months ago

National Floors Direct installed a Mohawk wood laminate floor in our lower level last week. Even though ******* specs called for pre-finished quarter round to complete the installation, white primed quarter round was used. This doesnt match either the floor or the base board. White stripe around room sticks out like a sore thumb and is totally unacceptable. Over the past week I have talked to my salesman who tried to help but couldnt. He referred me to customer service which was totally unhelpful. ******* from customer servi... read more

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 3.8 star rating with 9,483 reviews. 

When is National Floors Direct open?

National Floors Direct is closed now. It will open on Monday at 9:00 a.m.