4.9
8025 reviews75 reviews have no rating
We have been in Business over 40 years and only had 50 google reviews. Birdeye has almost doubled our online reviews in the first 30 days and I cant thank them enough! 10 Stars!
Good Product Pros: Review management is what I like the most Cons: Nothing at this moment, the software is working fine
Great Customer Support Pros: Ease of use and the review management feature is great! Cons: I can't really think of any Cons the software works great! Overall: Great product and fantastic customer service
Very patient and knowledgeable staff. Excellent experience.
The reviews of our business have increased dramatically since using Birdeye. It is also helpful that we can respond to reviews on different platforms from one dashboard. Excellent customer and tech support.
Birdeye Review Pros: It is an excellent product with a user-friendly interface. Cons: Customer service is a little late to issues. Other than that it is a very good product.
I appreciate the hands-on help. Birdeye does a great job of showing its clients how to use the platform. Thank you!
I appreciated the quick replies during my chat session with Sumon. He did as he promised: corrected the problem, gave me a quick follow up call when my issue was resolved, all much faster than I expected!
Nate was very helpful
Sumon was great and super quick when it came to getting the problem solved. Super grateful!!
thank you!!!
Web chat made it very quick and easy to get my issue resolved!
Representative was friendly and took care of the issue right away.
Great tech support
Great follow-up, thank you.
Girish Pacherwal thank you so mucho for the assistance
Birdeye has been great to work with
Amazing!!
Representative praveen.reddy was very helpful and professional! He walked me through the entire process step by step. Thank you!
I received a very quick response by phone along with a follow up email.
The chat is easy and quick!
Great service with your team!
A+ Ananya
Quick, easy and very knowledgeable .