4.9
8027 reviews75 reviews have no rating
I absolutely love everything about this company! Super easy right from the start helping me with every aspect of their software. Also they're very responsive with any and all of my questions throughout the process. Highly recomended!
Mancy gave a very nice onboarding, well structured.
Great App and the training was top notch. Thank you, Shraiya!
We have had lots of thorough guidance and a personalized plan to fit our needs.
Very helpful
Efficient onboarding experience. I am looking forward to using these marketing services for the first time. I like the review process so far and the other features make things much more efficient.
Very helpful for our small business!
Great jump start to our reviews. Our customers love the easy workflow to find us on Google and leave a review. Originally we were doing this ourselves with limited success asking for reviews. I saw a competitor using Birdeye and they had Ana amazing number of reviews. So rather than trying to reinvent the wheel we pushed the Birdeye easy button and asked for help. The results are better than expected. Update: 3 months later and we are still extremely satisfied. Great onboarding with Shraiya
**Thrilled to Begin This Journey with Bird Eye!** I am beyond excited to embark on this new journey with Bird Eye to ensure that my customers can seamlessly access our Google reviews. The platform promises enhanced visibility, effortless management, and a streamlined experience for both clients and businesses alike. A special shout-out to **Sharaiya Bansal**, who provided exceptional training throughout the onboarding process. Her expertise, patience, and guidance made everything crystal clear, and she ensured I felt confident in leveraging Bird Eye’s features effectively. The training was thorough, and Sharaiya went above and beyond to deliver satisfactory results, making me feel fully prepared to utilize the platform to its fullest potential. I wholeheartedly recommend Bird Eye to anyone looking to elevate their customer engagement and online reputation. Looking forward to all the growth and success this partnership will bring!
Oct 31, 2025 Google - Hall Mazda Virginia Beach One of the best experiences I have had purchasing a vehicle. Christy Portis is an awesome customer service representative. She took care of me link a mama giraffe take her of her young.
November 07, 2025 SALES VISIT - NEW Always friendly and great customer service. Rob is a great salesman and makes sure everything is good with the car before leaving the lot! Less by mikekappas21 Sales Price Transparency Trade-in Experience Purchase Time Finance Experience Recommend Dealer Yes Employees Worked With Robert Pena
The products are amazing and help our clients so much and the support we get from Birdeye is wonderful. So glad we found them!
Birdeye is a wonderful experience. Great customer service
A great partner of ours for years. Implementation was easy, platform is easy to use. Weve increased our traffic by 1200%!
Great service
Great service, reliable technician an affordable price 💥💥
Birdeye has amazing support available to our team, and our clients have been happy with the results we are able to achieve with the tools we use on their behalf.
If you are a multi-location brand seeking to bolster your online presence, manage your reputation and accelerate growth, look no further than the experts at Birdeye. From reviews and listings to social, search, and more, there's a Birdeye AI agent for that. Highly recommend!
Thorough on boarding and very clear on every aspect Love bird eye system
UpFront Bathroom Remodeling exceeded our expectations with their laminate flooring installation. I highly recommend this company to anyone in need of quality work.
We love working with Birdeye. It is a great system and the support is fantastic.
My Experience Using Birdeye: A Balanced Review Pros: Birdeye truly excels at bringing all customer interactions together in one easy-to-manage platform. I really liked how simple it was to collect, track, and respond to reviews across multiple channels. Cons: Birdeye can be a bit pricey, especially for smaller teams or businesses on a tighter budget. Some of the most useful advanced features are only available on higher-tier plans, which may not be ideal for everyone. Overall: with Birdeye has been very positive. It’s a powerful and reliable platform that makes reputation management easier, strengthens customer communication, and improves online visibility. Although the cost and initial complexity might be drawbacks for some, the value it delivers through automation, organization, and insight makes it an excellent choice for businesses that want to enhance their customer experience and digital presence.