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National Floors Direct

4.9
  • Home Services

About this business

Home ServicesFlooring

Location details

02322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.94,675 reviews
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Nora Oquendo's profile image
Nora Oquendo 
3 years ago

The sales representative was very informative and helped us pick a carry within our budget for a bedroom. The installation crew was on time and neat when disposing the old carpet and installation of the new one. They explained every part of the job and made sure we inspected and were happy before we signed off on the paperwork. 

Wayne Gabriel's profile image
Wayne Gabriel 
3 years ago

The installer group were very knowledgeable and courteous. They handled getting the floor in a timely manner as well as keeping us posted if any issues or changes that may have been required during the process. The sales team was very focused on our needs and offered many different options and opinions to help finalize on the product we ended going with. The process to complete the first floor was accurate and any issues that came up during it was taken care of right away. The extra time taken to show proper care was greatly... read more

Frédérik Loiseau's profile image
Frédérik Loiseau 
3 years ago

National Floors provided an exquisite service! Just moved to Haverhill, MA and they increased my moving-in experience by ensuring my floors were updated quicly and safetly during these unsure times. I received a gift card fort my time posting this honest review. I want to emphasize on the professionalism, punctuality and great service they provided, along with appropriate follow up. My husband and I currently are planning to hire them again for some additional flooring work. We look forward to work with them again. 

HU-441788724's profile image
HU-441788724 
3 years ago

I called the number advertised on tv and a salesman came within two days. I chose a better quality carpet and padding than was advertised. My installation was done a few days later. The installers were professional, congenial and aimed to please but I was not given enough carpet to complete the job. Somehow the measurement was wrong. Within 2 days, the rest of the carpeting came and the second team was just a great as the first. I am very pleased and would recommend NFD. I plan on using them again in the near future. 

Matt Cuddy's profile image
Matt Cuddy 
3 years ago

We recently put our condo up for sale and needed to have the carpets replaced in order to maximize the value. I'm convinced that a large reason we did so well on the sale is because of the work these folks did on the 1000 square feet of carpeting they installed... it made a 30-year-old condo look brand new!! The saleswoman was direct and friendly, and didn't try to mislead us on prices or quality of choice for carpets. We got an excellent deal and signed tha day, and the installers got the job done in a single day... very we... read more

Jennifer Vergara's profile image
Jennifer Vergara 
3 years ago

National Floors Direct are helpful and have a friendly staff. I called for a free estimate and they came to my house in a respectful and safe way. They were Fast, convenient and efficient. The installation was quick and they moved everything in the room for me , we didn't have to do anything. Great price and quality product. “I received a gift card for my time in posting this honest review” Thanks! 

HU-454095465's profile image
HU-454095465 
3 years ago

We heard about National Floors Direct from their ads on TV . We needed to get new carpeting so we called and spoke to the agent. She took our info and said that a sales rep would call to set up an in home visit. The rep came to our home loaded with samples for us to choose from. We found one that we liked and were surprised to find out that the cost of the carpet 40 per cent less then our local store. When the installers came they were efficient and very quick. They cleaned up and removed the old carpet and padding. We will ... read more

Jill Strathdee's profile image
Jill Strathdee 
3 years ago

I would definitely recommend National Floors direct. A section of the carpet in my living room got wrecked when my A/C leaked during a heatwave and I was unaware. I didn't think I could afford new flooring rather than new carpet, but I got 3 different estimates for laminate hardwood anyway b/c I never wanted carpet to begin with when I bought my home. I got estimates from a contractor, NFD, and Empire Today. I said no to all 3 b/c the price was too high...Fast forward to 24 hours later when NFD e-mailed me a revised quote of... read more

Tracey Mullan's profile image
Tracey Mullan 
3 years ago

I wanted a new floor in my daughters bathroom. I knew I wanted flooring that looked like hardwood. My sales person was awesome super friendly and so knowledgeable. He quickly provided options and within a week I had a new floor. The install was great no issues, ontime, friendly , no mess left behind This was my 3rd time using National floors Love them highly recommend to anyone 

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 4,675 reviews. 

When is National Floors Direct open?

National Floors Direct is closed now. It will open tomorrow at 9:00 a.m.