Resources

Convert any social comment or review into a support ticket to solve problems before they become problems.

Use feedback from your competitor’s customers to turn competitive benchmarking into competitive advantage. Here's how.

Birdeye's Natural Language Processing (NLP) engine Athena lets you dive beneath reviews and surveys to discover actionable insights.

In this guide, we’ll outline some simple steps you can take to get more reviews, respond to negative feedback, and drive growth with the help of your happiest customers.

Dear office managers, you are the unsung heroes. You do so much & we'd like to make your life easier. In this guide, we’ll share some step-by-step tips for marketing success.

A bad review can hurt your practice, but a great response can fix the issue. In this guide, we'll break down how you can engage with disgruntled patients.

Want to make it easier for potential customers to find your business online? See how reviews can help increase online visibility and attract new customers to your business.

Customer feedback and analysis of your competitors reviews are two powerful sources that can help grow your business. Learn how in this short webinar.

The complete guide to tracking the impact your online reputation has on your sales, and how to change it.

Don’t have the kind of online reputation that you want? Here are some templates you can use to respond to the 5 types of negative reviews.

In this guide, we share how you can easily craft your online review management strategy, get more reviews, attract more customers, and grow your business.

In this guide, we’ll break down a step-by-step method for dealing with negative reviews and share strategies to turn dissatisfied customers into loyal ones.

In this guide, we’ll share how reviews can impact your business so you can better leverage them to attract new customers and grow your revenue.

While searching for a reliable contractor, 92% of customers read reviews. In this guide, we will deep dive into why online reviews are essential for a home services business.

83% of clients read online reviews as a first step in finding a lawyer. In this guide, we'll take a deep dive into online reviews and why they're essential for your law firm.

Discover how your business can start generating leads and converting them into new customers with a few easy tricks.

Birdeye’s automated solutions empower you to send review requests without disrupting your team's workflow.

In today’s world of connected customers, companies with bad reviews are falling behind. Here's how you can effectively grow your business with online reviews.