The top-rated reputation and customer experience platform for local businesses.
Birdeye is the most-awarded and highest-rated Experience Marketing software for businesses of all sizes, and the #58 Best Software Product in the World.
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for healthcare practices of all sizes.
Why Birdeye is the market leader
Birdeye is an all-in-one customer experience platform. Over 150,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.
Overall Leader AwardOverall Best ResultsOverall Best RelationshipOverall Momentum LeaderMost Likely to be Recommended
Winter 2020
G2 Live Chat Awards
Overall Leader AwardOverall Momentum LeaderUsers Most Likely to RecommendBest Support - SMBEasiest Admin - SMB & MM
Winter 2020
G2 Local SEO
Overall Leader AwardOverall Easiest to UseOverall Easiest AdminOverall Best UsabilityMost Likely to be Recommended
Winter 2020
G2 Best Software Awards
#58 Top 100 Best Sofware Products #24 Best Products for Marketers #58 Highest Satisfaction #19 Best Products for SMB
Winter 2020
G2 Local Marketing
Winter 2020
G2 Local Listing Management
Winter 2020
Globee Awards
Winter 2020
Globee Awards
Winter 2020
Top 20 SMS Marketing Awards
Winter 2020
Technology Fast 500 Winner
Winter 2020
Appealie Award
2019 Awards
WINTER 2019
G2 Online Reputation Management Awards
2018 Awards
WINTER 2018
DoctorCPR.com Top Reputation Management Companies for Doctors
WINTER 2018
Stevie Awards
How Birdeye can help your business
As the market leader in our space, Birdeye helps businesses across all industries on every step of the journey from reviews to revenue. With Birdeye, businesses can get new reviews, monitor and respond from 150+ sites in a single dashboard, and easily share reviews on social media.
See why more than 150,000 businesses use Birdeye to drive growth and get new customers.
Birdeye results
Sunlight Financial
Effective and achieves our corporate objective for online brand improvement. Improved brand maintenance and better control of our online brand. This also allows us an opportunity to engage with customers at critical milestones in our process to determine any complaints or issues. I appreciate the User interface and the amount of information that is on the dashboard. The aggregation of the reviews and cleaning up our online presence has been very helpful.
I’ve spent a lot of money over the years trying to boost my online ranking. BirdEye has been the single most effective thing I have implemented. It is so easy to use for us and our patients!
BirdEye is a game changer!! We had been in business for about 15 years when we started using BirdEye. We had hard copies of reviews but mainly had a few select people hitting review sites to complain. Our reputation was not accurately reflected online. When we started using BirdEye we immediately started see all of our positive reviews being posted online. We could also have the opportunity to fix problems with unhappy customers before they became a problem. I couldn't be happier with this product! So Easy to Use! Immediate Results! Quality Control at its finest!
This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. We have a new business stream from online presences we are seeing in full motion now.
We had a total of 75 online reviews over 10 years averaging a 3.5 rating over all platforms. We implemented Birdeye and saw immediate results. We have been working with them for nearly 2 years and have received an additional 600 reviews and brought our online rating to 4.7 across all platforms. We're showing up #1 on Google in our area now. People are calling us based on our reviews now!
At Energy Seal, we are typically a one time business, spray house insulation, so we generally don't have repeat customers. We have one time customers. BirdEye helps us get new reviews from all our customers. These positive reviews help people choose us over our competitors. We were spending hundreds a day in paid advertising. The more reviews I have, the less money I have to spend on other options to do paid advertising. I was spending thousands a month on Google, whereas now people are choosing me because of reviews and not so much paid advertising efforts. People trust the reviews more than paid advertising.
Easy Peasy! We have dramatically increased the number of reviews our office gets. I love the monthly reports breaking it all done. Comes in very handy for our marketing meetings! It's an excellent marketing tool. Our reviews have increased by 200%!! The options we give our clients make it very easy for their use. At my end, its so easy to send a request. You can follow up anytime to see what's going on with the request. The dashboard is great - shows all of our information. We also get monthly updates letting us know our numbers. And it's very user friendly!
