GTM Finance Director - Hybrid 3x/Week Palo Alto at Birdeye in Palo Alto, CA, United States - Apply now!

GTM Finance Director (Palo Alto, CA)

Birdeye is looking for a driven finance professional to play a key role in reporting and planning activities in addition to providing key analytics in support of the sales and post- sales organizations. The role will be responsible for collecting, validating, analyzing, and communicating financial and operational data to drive key business decisions and efficiency in growing the sales team.

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Responsibilities

• Support the GTM (Go-to-Market) functions with financials and key business metrics, including sales efficiency and productivity, marketing return-on-spend, pricing and discounting sales pipeline, headcount ratios
• Perform actual vs. budget variance analysis and identify any risks or opportunities associated with reported financial data; provide monthly expense, revenue, and headcount forecasts
• Manage the annual financial and operational budget and the quarterly and monthly financial forecasts for the GTM organizations
• Design and deliver robust and scalable GTM reporting methodology where you can quickly synthesize information, structure a concise, clear presentation of findings to an executive audience
• Develop and maintain financial models to track and analyze investment priorities and evaluate potential alternatives and their impact on the company's overall performance

• Understanding of GTM function with proven experience in supporting Sales,
• Marketing, and Customer Success teams
• Ability to think critically & strategically (see big picture) while also be hands-on with the day-to-day operations
• Strong communication to the executives team, to the GTM leaders, and to the internal finance team and outstanding ability to collaborate and work cross-functionally and at multiple levels of the organization
• Strong analytical and structured problem-solving skills; superior attention to detail
• Experience operating in a B2B SaaS business model
• Experience operating a FPA Software, such as Adaptive (preferred)

Why You’ll Join Us

Birdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — we’re not just keeping up with the future, we’re defining it.

Here, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it. 

Benefits

• A hybrid culture built on collaboration — with monthly team gatherings that make coming into the office worth it
• 100% employer-paid health plan options (HSA, PPO) plus flexible PTO and 401(k) with company match
• Be part of a fast-growing SaaS company redefining what’s possible with AI
• Work alongside top industry talent in an environment designed for learning, mentorship, and career acceleration
• Paid maternity & paternity leave to support you at every stage of life
• Employee Resource Groups where you’ll connect, belong, and thrive