Resources
Check out our curated list of guides, videos, and webinars designed to help multi-location businesses thrive.
The impact of reviews on SEO - Everything you need to know
The 2021 state of online reviews
David’s Bridal
How to get more Google reviews: A no-nonsense guide
The complete guide to Google My Business
How to get your customers to do your marketing for you
Online reputation management for multi-location businesses
The 2021 state of online reviews: Healthcare edition
All Resources
The complete guide to referral marketing for mortgage lenders
Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.
Download nowDownload guide nowBirdeye Surveys - Customer Sentiment in a Snap
Birdeye Surveys puts your finger on the pulse of customer sentiment. Start sending effective customer surveys in minutes using 2-way text messages, email, video, or chat.
Watch nowWatch more resources videosBirdeye Referrals - Drive Revenue with Word of Mouth Marketing
Birdeye Referrals helps you create custom referral and loyalty programs to turn your happiest customers into your newest stream of revenue.
Watch nowWatch more resources videosSupercharge your automation - The Experience-driven marketer's guide to NLP
Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.
Download nowDownload guide nowHow to improve your local SEO with business listings
Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.
Download nowDownload guide nowThe impact of reviews on SEO - Everything you need to know
Online reviews are an often overlooked, yet highly influential, ranking factor for local SEO. In this guide, you'll learn how reviews impact your search ranking.
Download nowDownload guide nowThe world's changing. Is your restaurant adapting?
In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns and a global pandemic.
Download nowDownload guide nowHow to get more Google reviews: A no-nonsense guide
Want to be chosen more often in search results? Download this guide to find out how to collect and manage Google reviews and make your business the obvious choice.
Download nowDownload guide nowNeedle in the haystack: Capturing customer sentiment at scale
This guide will show you how property management companies can effectively and efficiently mine feedback and get highly valuable insights at scale.
Download nowDownload guide nowThe 2021 online survey survival guide
In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.
Download nowDownload guide nowA marketer's guide to building a VoC program
In this guide, we'll break down how customer feedback can improve your marketing conversion and share some tips for turning feedback into action.
Download nowDownload guide nowOvercoming data silos to put customers first
In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.
Download nowDownload guide nowState of SMS Marketing in 2024
Discover the top SMS marketing trends for 2024. Learn how to boost engagement and drive growth in 2025 with our free expert guide.
Download nowDownload guide nowSell more cars with these 10 CX strategies
The dealerships that win in 2021 and beyond are those that consistently exceed customer expectations. Here's how you can be the unquestioned leader in your area.
Download nowDownload guide nowHow to use chat and text to grow your contractor business
In this guide, we break down how you can use text messaging and webchat to win more business and accelerate growth.
Download nowDownload guide nowHow to increase sales with customer engagement
Effective customer engagement means higher customer retention and more revenue. Here's how you can engage customers at any stage of the customer journey.
Download nowDownload guide nowCOVID-19 and the New Normal: How Are Businesses Adapting Across Industries?
In this guide, we examine how businesses are creating personalized experiences and communications to their customers to adapt to the "new normal".
Download nowDownload guide nowThe impact of COVID-19 on local business
Did you know that online search traffic is an indicator of consumer demand? Learn which industries are most primed to bounce back post-COVID in our exclusive report.
Download nowDownload guide now