Advance Foot Clinic Podiatry Records 232 New Reviews Within 7 Months
Company Snapshot
This podiatry group operates five clinics across Queensland, with one location in Mount Isa and four in Brisbane’s northern and western suburbs, including Arana Hills, Bellbowrie, Chermside and The Gap. The organisation values each team member as an individual and supports both their professional and personal development. With a strong commitment to quality, the team prioritises ongoing learning and excellence in patient care. They pride themselves on delivering the best possible experience and outcomes for every patient they serve.
- 2024
- 5
“Our review numbers doubled in the first month alone—I was honestly surprised by how effective it’s been. Receiving direct feedback through Birdeye has helped us address issues before they become public reviews, which has been crucial for client retention.”
Advance Foot Clinic Podiatry has seen the following key improvements in the past 12 months with Birdeye:
- Received 232 new Google reviews across all locations within 7 months
- 486 increase in website visitors
- 783 increase in direction requests
- 7,097 increase in Google profile views
"The chatbot now handles routine enquiries, easing the load on reception and letting clients get answers without calling. Each conversation, plus contact details, flows straight into our Birdeye dashboard, so the admin team can follow up and convert leads. With internal notes and "assign conversation," delegating tasks is simple, and the team adopted the workflow quickly.
Ultimately, the chatbot has significantly improved our conversion rate from website visitors to booked clients."
After adopting Birdeye for 7 months, Advance Foot Clinic Podiatry has generated 485 new conversations, averaging 63 conversations per month.
“The onboarding team provided a comprehensive walkthrough of every aspect of the software, answered all our questions, and were quick to respond to any concerns. They were always willing to jump on a call to troubleshoot when needed.”
Birdeye gets you real results that help you be chosen
- +350%
- +0.8 Stars
- +10%
Data is from over 100,000 Birdeye business customers
Birdeye: The Obvious Choice
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