Optimizing Coleman Taylor Transmissions' Online Presence with Birdeye Listings


Company Snapshot
Established in 1961, Coleman Taylor Transmissions has built a reputation as the leading provider of transmission services in the Memphis area. Known for their expertise and commitment to superior service, the company has been a trusted choice for vehicle owners for over six decades. Coleman Taylor Transmissions is dedicated to delivering stress-free and problem-free experiences, offering practical solutions for a wide range of transmission issues. With a focus on customer satisfaction and reliable service, they continue to be a beacon of trust in the automotive industry.
- 14 locations
- July 2020
Background
Before adopting Birdeye Listings and Reviews, Coleman Taylor Transmissions encountered challenges associated with inconsistent business listings across online platforms. Their limited presence throughout essential sites, such as Google, Facebook, Bing, and Apple, was impacting their visibility in local search results. Recognizing the need for a comprehensive solution, they turned to Birdeye to transform their online presence and manage their online reputation more effectively.

Measurable Impact on Local Search Performance
Transitioning from scattered listings to a unified, strategically optimized presence has delivered measurable results for Coleman Taylor Transmissions. Through Birdeye, Google activity alone has reached:
- 475.7K profile impressions
- 16.2K website visits
- 31.4K direction requests
- 80.3K call clicks
This success highlights the importance of maintaining accurate, optimized listings on high-impact platforms. By leveraging Birdeye’s GEO-focused insights, Coleman Taylor Transmissions ensures their business information is fully discoverable, consistent, and competitive in local searches.
Continuous Improvement and Adaptive Strategies
Beyond immediate improvements, Birdeye enables Coleman Taylor Transmissions to embrace ongoing optimization. Listings Analytics provide clear visibility into top and bottom-performing locations and pinpoint gaps in content, categories, keywords, attributes, or other critical listing information.
Additionally, Birdeye’s Listings Optimization Agent continuously scans each location, identifying missing, outdated, or underperforming data and surfacing actionable, hyperlocal recommendations. This AI-driven, proactive approach ensures businesses can quickly correct inaccuracies, optimize listings for GEO performance, and adapt as local search and generative search algorithms evolve.
By leveraging these insights, Coleman Taylor Transmissions sustains visibility in local searches, drives growth, and maintains a strong competitive presence across the digital marketplace.

Maximizing Review Impact
Additionally, Birdeye Reviews plays a crucial role in helping Coleman Taylor Transmissions effectively generate, manage, and respond to customer reviews. Since partnering with Birdeye, Coleman Taylor Transmissions has gained 1.7K new reviews and now averages a 4.5 rating across all locations.
Utilizing Birdeye’s user-friendly options for creating personalized responses ensures that Coleman Taylor Transmissions can quickly address reviews while maintaining a consistent and empathetic tone in their interactions. This collaborative environment facilitated by Birdeye empowers Coleman Taylor Transmissions to not only efficiently manage reviews but also enhance their overall customer experience, contributing to the establishment and maintenance of a positive online presence.
Moreover, actively responding to reviews not only fosters customer engagement but also boosts SEO performance. Search engines prioritize businesses that are actively engaged with their audience, making them more relevant and trustworthy. By promptly addressing reviews, Coleman Taylor Transmissions signals to search engines their responsiveness and commitment to customer satisfaction, which improves their online visibility and reputation.
AI-Enhanced Review Management
Birdeye Reviews empowers Coleman Taylor Transmissions to efficiently collect, manage, and respond to customer feedback at scale. Since partnering with Birdeye, the company has gained 1.7K new reviews, maintaining an average rating of 4.5 across all locations.
Birdeye’s AI-powered tools streamline review management by offering automated response suggestions, sentiment analysis, and review categorization. These capabilities help prioritize engagement, identify reviews requiring personalized attention, and maintain a consistent, professional tone across all responses.
With features such as Review Summaries, Reputation Score tracking, competitive benchmarking, and location-specific reporting, Coleman Taylor Transmissions can quickly analyze performance trends, optimize interactions, and enhance the overall customer experience.

Elevate Your Search Ranking
Teaming up with Birdeye, Coleman Taylor Transmissions continually enhances their online visibility. With Birdeye's streamlined listing management, strengthened by efficient review handling and AI-driven personalized responses, Coleman Taylor Transmissions effortlessly nurtures a positive online presence. These contemporary and effective strategies not only boost visibility where customers search the most but also set the stage for standing out. Take charge of your online presence with Birdeye today and start making an impact where it counts!
Schedule a demo today, call 1-800-561-3357 ext 1, or send an email to sales@birdeye.com.
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

