homeresourcescase studiesRandwick Dental Care Gained 120 New Reviews in 6 Months After Adopting Birdeye

Randwick Dental Care Gained 120 New Reviews in 6 Months After Adopting Birdeye

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Randwick Dental Care Gained 120 New Reviews In 6 Months After Adopting Birdeye 1763946077239
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Company Snapshot

Randwick Dental Care is a family friendly dental practice known for delivering professional treatment in a comfortable and caring environment. They focus on making every visit relaxed, efficient, and welcoming. While patients have many options for dental care, the team at Randwick Dental Care believes their people are what truly set them apart. Established in 1935, the practice has maintained a long standing reputation for clinical excellence. Their dentists and support staff consider their greatest achievement to be the strong relationships they have built with families in the Randwick community.

  • 2025
  • 1935
Hear from Brendan as he shares his experience with the review campaign
“After each patient visit, they get a message to leave a review or share feedback. Since then, our reviews have more than doubled, and we’ve got over 100 now, which is great. It’s also given us the chance to follow up quickly on any negative feedback, clear things up, and fix issues.”
Brendan SDentist
Results 1763946580884

Randwick Dental Care has seen the following key improvements in the past 6 months with Birdeye:

  • Received 120 new Google reviews within 6 months
  • 88 increase in calls to the business
  • 499 increase in website visitors
  • 118 increase in direction requests
  • 2,324 increase in Google profile impressions
Results 1763946625637
Hear directly from Brendan as he shares his experience with Chatbot AI
"It’s been really helpful to have as many channels as possible for patients to contact us. The chatbot has been great because patients use it to make enquiries, book appointments, cancel, or raise issues. It’s just an easy, convenient way for them to reach us."
Brendan SDentist
Results 1763947308458

Birdeye gets you real results that help you be chosen

  • +350%
  • +0.8 Stars
  • +10%

Data is from over 100,000 Birdeye business customers

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Birdeye: The Obvious Choice

Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

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