homeresourcescase studiesSpa World Records 359 New Reviews Across All Locations After Adopting Birdeye

Spa World Records 359 New Reviews Across All Locations After Adopting Birdeye

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Spa World Records 359 New Reviews Across All Locations After Adopting Birdeye 1746686996965
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Company Snapshot

pa World™ is the largest spa retailer in the Southern Hemisphere, dedicated to helping customers create the ultimate outdoor oasis at home. The company offers a diverse selection of spa pools, swim spas, saunas, umbrellas, and pergolas, catering to a variety of needs and budgets. As a one-stop destination for outdoor lifestyle products, Spa World serves customers across Australia with multiple showrooms where they can conveniently explore a wide range of home leisure products. Whether visiting in person or browsing online, customers can transform their homes into the perfect relaxation space.

  • 2023
  • 1985
"The onboarding experience was very, very good. The team was really attentive and walked us through pretty much everything we needed to get started. I had no problems at all and thought the whole process was really smooth and well done."
J NornessGlobal Marketing Manager
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Spa World has seen the following key improvements in the past 12 months with Birdeye:

  • Received 359 new Google reviews
  • 17% increase in direction requests
  • 15% increase in Google profile views
"We wanted to use Birdeye for two main reasons. First, to consolidate all of our reviews across showrooms and locations into one central platform for easier management. Second, to streamline how we update business information by making changes in one place and having them automatically pushed out to all our digital listings. Both features have been incredibly helpful."
J NornessGlobal Marketing Manager

Birdeye gets you real results that help you be chosen

  • +350%
  • +0.8 Stars
  • +10%

Data is from over 100,000 Birdeye business customers

Make Your Business The Obvious Choice 1746687471056

Birdeye: The Obvious Choice

Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

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