Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
Social media at scale: The modern agency's guide
With the right approach, you can scale your agency's social media services smoothly and profitably. In this guide, we’ll teach you everything you need to know.
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State of Online Reviews 2024
This comprehensive report offers an unprecedented look into the world of online reviews, uncovering insights from 150,000+ businesses across various industries.
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State of Google Business Profile 2024
This data-packed report offers an unparalleled glimpse into key trends, metrics, and best practices to elevate your brand's online presence and connect with customers.
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Multi-location social media: The ultimate playbook
In this guide, we share proven strategies and actionable tips to streamline and optimize your multi-location social media strategy.
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7 ways AI can boost marketing productivity and drive ROI
Don't let limited time or resources hold your marketing back. In this guide, we’ll share the insights you need to work smarter, not harder, as you scale.
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Eight easy ways to scale your agency
In this guide, we’ll share eight scalable, high-converting SaaS solutions that agencies can offer their new and existing clients.
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Report: Impact of online reviews on multilocation businesses
This 2023 data report is packed with detailed information about the increasing importance of online reviews and their role in today’s competitive marketplace.
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State of SMS Marketing in 2024
Discover the top SMS marketing trends for 2024. Learn how to boost engagement and drive growth in 2025 with our free expert guide.
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‘The One’ Survey: How consumers choose service providers
This report explores consumer behavior to help businesses build trust and win loyalty. It provides actionable insights to become a preferred service provider.
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Leveraging Google for Business Growth: The marketing leader’s playbook
This guide will teach you how to fully leverage Google to connect with customers, drive growth, and boost revenue.
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7 Ways CMOs can do more with less in a down market
This guide explores proven tactics to help your marketing dollars go further so you can power through uncertain times and continue growing your business.
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9 Strategies for healthcare reputation management
In this guide, we share 9 strategies to help you navigate the ever-changing landscape of patient expectations and position your practice as a leader in patient-centric care.
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9 Ways to improve online reputation & customer experience
In this free guide, we’ll cover 9 critical strategies your marketing team can leverage to delight your customers, amplify brand messages, and improve your online presence.
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2024 Social media toolkit
Social media is an incredibly powerful marketing tool, so to help you get started, we’ve created this free social media toolkit full of easy-to-use templates.
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The ultimate social media marketing guide for local businesses
In this comprehensive guide, you’ll learn everything you need to know about social media marketing for local businesses.
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SEO Local Search Checklist
Get simple, effective SEO techniques that you can employ to improve your search rankings starting now.
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The complete guide to Google My Business
In this free guide, we’ll cover how to create, maintain and optimize your Business Profile to help you stand out from the competition and show up on the first page of Google.
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Needle in the haystack: Capturing customer sentiment at scale
This guide will show you how property management companies can effectively and efficiently mine feedback and get highly valuable insights at scale.
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