How to Win Customer Loyalty Across Locations in a Zero-Click World
Customers no longer click their way to a decision; their journeys now start inside Google AI Overviews, ChatGPT Search, Perplexity, and AI-generated review summaries. If your business isn’t included in the AI's response, customers move on.
Join Colleen Whitney, Senior VP of Marketing at The Aspen Group, to discover how your business can compete when decision windows shrink. Learn how to act faster, optimize for the prompts that customers use to find you, and measure success with outcomes that truly matter.
In this webinar, you’ll learn how to:
- Stay visible where decisions are made: AI answers, Maps, and reviews
- Earn trust at scale by delivering speed and consistency across every interaction
- Turn customer conversations into intelligence that powers marketing and operations.
- Measure loyalty beyond page views: conversions, retention, and repeat visits.
Who you’ll hear from
Adam Dorfman
AVP of Product Management & PartnershipsBirdeye Inc.
Colleen Whitney
SVP of MarketingThe Aspen Group
Justin Meredith
Digital Marketing ManagerBirdeyeBirdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
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