Birdeye announces integration with Zendesk
Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.
Birdeye has announced its integration with Zendesk, a cloud-based customer service and support platform designed to streamline and automate customer interactions. Zendesk provides tools for ticketing, help desk management, live chat, knowledge base, reporting, and workflow automation. These features help businesses improve customer support efficiency, enhance customer experience, and manage interactions more effectively.
This integration will automate the review solicitation process for businesses. Once set up, review and survey requests will be sent out automatically, ensuring a continuous flow of new reviews or survey responses.
If you use Zendesk and want to automate your review generation process, please contact the Birdeye technical support team at 1-800-561-3357 Ext. 3 or email them at support@birdeye.com.