4.9
7799 reviews75 reviews have no rating
Quick and easy chat - thank you
Support team member, Husain Mukadam, was not only helpful in solving our technical issue, he was extraordinarily patient as it seemed as though everything that could possibly go wrong with my technology today, went awry. It is nice to know there are knowledgeable individuals out there who are willing to take the time to treat others with respect. This is refreshing!
The representative I spoke with was extremely helpful. He was not even sure he could actually make the change I was requesting but he was able to do it in a very timely manner, which I appreciated.
Amazing service and follow-up from the team.
Fabulous
Thank you!
Quick fast response, easy resolution.
Easy and convenient.
I have worked with many vendors over the years for SEO, website development, video production, etc. for our orthodontic practice. I have to say that Abdul was absolutely, hands down, no competition excellent!!!! He explained everything so completely and exhaustively that I had very few questions...AND he handled each one with patience and humor. Not to mention that Birdeye has generated more reviews in fourteen days than any other efforts we have employed.
The Birdeye representative called and explained everything in a quick and easy to understand manner. Our problem was solved shortly after that phone call. Great service.
Quick and easy answer to my question about how reviewer information is derived and displayed.
Both our account rep Cole and Divya are are very helpful.
Praveen handled my case very professionally and knew exactly what to do to resolve my issues. He directed me to the pages on my Birdeye site and walked me through the changes that we needed to make, all the time being very patient with me. Give that guy a raise!!
Avinash and Ashwani were very helpful
The representative was very responsive and helpful. It issues with integration have been a bit more difficult than we would like.
Himanshu was amazing! He answered all of my questions, solved the problem and was and helpful throughout our session. He also followed up after I was unable to accomplish what I needed to do. I didn't have to call back again!That is above and beyond good customer service! He is a true asset to Birdeye!
Great help and took the time to go through our current surveys to find the problem.
The Birdeye Rep was EXTREMELY helpful! Very much appreciate the excellent customer service!
Very professional and fast with their work.
Very professional and responsive !!
THANK YOU!
Goooooo Birdeye
Thank you Divya!
Hossein was very kind and helpful as he navigated our system to make things work in unison.