Our reviews
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4.9
7682 reviews75 reviews have no rating
- m
- d
Great person and tried to help me alot
- a
Always a great experience. Thanks Div
- l
Birdeye support is always willing to help and very timely with their responses. Thank you support!
- r
N/A
- s
Birdeye support was very quick and resolved issue fast
- m
Hossein was great in explaining the problem, steps that needed to be taken, and communicating through out until the problem was resolved. Thank you!
- a
A day after i had asked for help, i got an appointment booked and spoke to an agent who is looking into a solution for one of my points, and gave me a solution for another point. Thank you for the fast support!
- m
Rohtash was extremely helpful and very insightful! I learned a lot and he was able to fix any issues I had. 10/10 customer service!
- a
Ajay Delu is always super helpful and timely
- a
Go Partner Support Team!!!! You guys are amazing at what you do!
- a
Helpful and friendly service for building your business with review processes.
- h
Divya was awesome to work with - very patient and knowledgeable. Any new client will be lucky to have her as their coach.
- n
It was a great experience; Girish was patient with me and really took his time to try and help me resolve what I needed to do. Thank you
- l
Thanks for the fast and effective response. All my questions were answered and the tech was very friendly and informative
- a
Very informative and clear answer and quick response.
- a
Thank you
- r
Divya was wonderful! She reached out to me when the issue wasn't immediately resolved, but I was unfortunately unavailable. Nonetheless, she showed great persistence and managed to resolve the problem without my input. I really appreciate her dedication!
- c
Husain - The representative was great!
- l
BirdEye has the best support team there is!
- t
Virustotal was showing a Birdeye server file as virus-infected. It was NOT a virus, Birdeye was not infected. It was a false positive. However, Birdeye went far beyond what most companies would do they reached out to the virus company with the false positive, proved their file was virus-free and got them to remove the false warning so it no longer shows up as infected on Virustotal. That is what I call fantastic quality service and support! With Ransomeware crushing servers all over the planet, this level of support inspires extreme TRUST! Great Job Birdeye.
- b
I can speak for Husain the tech that helped me with this and several other tickets. Husain Mukadam was excellent. He was very patient with me and very attentive. THere were a couple of things that I didnt understand and did not feel comfortable with with the process of birdeye but Husain was very patient and explained to me several times until I was comfortable with the process. This was not the only ticket Husain has helped me with and I truly appreciate him and his patience and his cheeriness even with me being annoyed with the process. SHOUT OUT TO HUSAIN!!!
- a
Prajval responded quickly and corrected my issue, thanks!
- n
It was a great experience; Girish was patient with me and really took his time to try and help me resolve what I needed to do. Thank you
- l
Sean was so helpful and patient with me in learning the new system! Our team is so excited about using Birdeye and I attribute that to Sean’s help in Onboarding. Thank you to Sean for everything, we will miss our weekly calls with you!