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4.9

7822 reviews
5
7337
4
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Birdeye provides excellent customer support every time.

Brad B.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

Great work. Thank you!

Thomas Ferraro J.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

Keep up the great work. Thank you!

Thomas Ferraro J.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

He was so helpful and went above and beyond to help me with all my questions. Thank You

Tracy S.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

The representative was very helpful and knowledgeable about the issue and offered support to help fix the problem, even sharing my screen at one point to help me understand the problem. He showed great follow up skills and patience with me! Thank you!

Karen A.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

She handled it well! Thank you

Todd O.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

Patti Nordstrom
Tue, Oct 19, 2021 12:38 PMvia Google

Been using Birdeye for years at HomeMembership and they are a great company to work with. They have been a wonderful solution for our customer review needs and they are very quick with their responses to any support needs we have had. Highly recommend!

Aliece Newton
Tue, Oct 19, 2021 11:21 AMvia Google

Prajval is awesome!!!!!!!!

Account M.
Mon, Oct 18, 2021 05:00 PMvia Birdeye

the gentlemen I talked to clearly understood my problem. He gave me an answer that made sense to me. He also gave me a solution. Very happy with the customer service I received.

Jim D.
Mon, Oct 18, 2021 05:00 PMvia Birdeye

My concern was addressed very quickly and was resolved within hours of me contacting support. Thank You!

Aliece N.
Mon, Oct 18, 2021 05:00 PMvia Birdeye

Sumeet was a great help with this previously reported issue. He resolved it very quickly.

Renee A.
Mon, Oct 18, 2021 05:00 PMvia Birdeye

Girish Pacherwal was very helpful in explaining and a follow up email with instructions on the process to remove a spam review from Facebook, in order to remove the review from our website. Assistance appreciated!

Carol K.
Mon, Oct 18, 2021 05:00 PMvia Birdeye

Rodash was professional and helpful, going beyond what was expected.

Karen
Mon, Oct 18, 2021 05:00 PMvia Birdeye

The rep was very quick and very helpful.

Stephen R.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Support techs were very friendly & helpful & quick.

Rick T.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Quick response was great

Bruce M.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Great Tech support! Very patient and thorough.

James S.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Fixed the issues, was super friendly!

Anya M.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Awesome customer support as always!

William S.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Very prompt response and resolution to our issue. Much appreciated!

Debbie G.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Praveen, the tech support person was so courteous and extremely helpful!

JenFan W.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Excellent customer service! Thank you!

Dorothy D.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Avinash was great as always. I appreciate his patience and help when setting up BE Connector with a client.

Sean A.
Sun, Oct 17, 2021 05:00 PMvia Birdeye

Srijan was very helpful and kind.

Susie S.
Sun, Oct 17, 2021 05:00 PMvia Birdeye