4.9
7798 reviews75 reviews have no rating
Praveen, the tech support person was so courteous and extremely helpful!
Excellent customer service!
Srijan. Shukla extremely patient , good listener and explained everything well !
Very professional
Birdeye is wonderful! Pros: Birdeye is so helpful for our company. The real time text feature with future prospects makes communication so simple and effective. Cons: There isn't anything I like "least" about this software. I do wish that text conversations could be assigned to multiple people however.
Excellent service. Got a call within 3 minutes of email. Resolved issue and did integration with social. Media and helped me clean up the Google my business profile. 6 star service by Girish
The program is great and so is the support.
Avinash is always great!
Solved my issues
Srijan Shukla from Birdeye Technical Support was excellent!!! He was professional, patient, concise & knowledgeable! He was IMPECCABLE! Cheers!
My experience with my rep today, Roshni Kapoor was excellent!! Very helpful and informative!!!
Representative figured out the problem quickly. Thanks
Husain is a trooper! He has calmly waited while I waded through figuring out which server was the ACTUAL server, all with grace and humor!
I send an email 3 minutes before closing time. I got the call immediately. Girish helped with my issue and went beyond the scope and helped with integerstion with Google Facebook, LinkedIn and Instagram. He has been already working for almost 13 hr. Great job
Houisan is absolutely amazing. Provided excellent customer service, he definitely needs to be celebrated by your company :)
Good communication from Avinash!
thank you
The support is always very professional and helpful.
Srijan Shukla was wonderful. Very nice, and he resolved my issue in a matter of minutes.
My question was answered in the same day. Thanks for your help!!
Went above and beyond and follow up was top notch.
Great service people
Very helpful and quick to respond/resolve
Thank you!
Great customer service! Well done!