Our reviews
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4.9
7597 reviews75 reviews have no rating
- b
Prompt, knowledgable, courteous service
- m
he was great!
- m
The support meeting was 5 minutes long because Sumeet was able to address and fix my issue immediately. Great experience
- d
the team wa very effective
- l
Srijan was extremely helpful and knowledgeable. He took his time to go over the issue which had called twice within last week but not resolved satisfactorily. He changed and fine tuned some settings for the time being so that we would have the possibility of getting more reviews. He also connected remotely and helped to establish Instagram and Facebook integrations successfully. I am glad he answered my call because I am very confident the issue is resolved.
- s
I love Birdeye and all of your employees are very kind and helpful.
- c
Support was great and fast. Tkx
- c
Very helpful today! Wish I would have known years ago that "delete" does not really delete a campaign, it needs to be blocked instead. I have been doing it wrong for a long time.
- j
Quick and accurate solution!
- j
- m
- m
I am working as an Admin Assistant for a Real Estate Licensee and I must say that Birdeye help me make my marketing tasks tremendously. I'm able to save time and effort and do other things for my Boss. Even the onboarding went smoothly. Great customer support and easy to use. It can also blend on your needs.
- e
Very nice tech and knowledge.
- m
Fast response time, my issue was fixed and the rep stayed on the line until I could confirm things were working properly.
- s
Very helpful and kind.
- e
The Birdeye rep was EXTREMELY helpful and resolved my issue on same call
- m
Avinosh was knowledgable and stayed on the line with me until I could see my question was fully answered.
- p
Really appreciate the prompt response.
- v
Your support team has always been expedient and helpful, thank you for your assistance!
- b
Quick and courteous resolution of my issue.
- t
Srijan and all the BirdEye team have provided above and beyond support that I could only dream from Podium. It’s a night and day difference. I couldn’t be happier with the personalized support I have received!
- d
Ajay was able to fix my issue quickly and is always so nice to speak to when I have a problem. Kim is also a great CSR!
- b
The team is great all of them John Sauhrab and Avinash too, they really know how to explain things in the simplest of ways, and I am excited to be working closely with these individuals.
- j
The Birdeye representative helped me locate the information I needed on under my Account information. This will always be available to me, so I now know where to look if I require the information once again. This help is much appreciated!
- b
Aman was very helpful