Our reviews
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4.9
7682 reviews75 reviews have no rating
- t
Thanks to the Chat feature!
- n
Super efficient and appreciate the solutions offered!
- m
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- a
Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go!
- a
Thank you!!
- k
Rohtash was great, but it took way too long to get a resolution on this. The problem was first noticed July 20th and there was not a resolution until September 8th.
- k
Nate has been amazing and very patient. Weekly meetings to keep us focused on our timeline has been critical for our Team.
- j
Excellent customer service Team led by the Best in the Business Ujjwal Singh.
- j
I contacted the support team about a question I had and I received a quick and detailed answer. They contacted me, as they said they would, as soon as they had more information I needed. Really appreciate the time and hard work!
- d
- s
Srijan was on it. Great communication and very helpful.
- t
Thank you for your help! I appreciate it!
- a
Rep has been very responsive throughout my case and was able to jump on a meeting right away to help me resolve an issue.
- w
Great rep, problem solved!
- m
Efficient service
- l
He was very patient explaining everything and helping me to navigate to cross check the issues. Very kind, knowledgeable professional
- a
I <3 Birdeye
- m
I'm very happy with the service and hospitality. Thank you
- g
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- g
Roshini addressed my concerns in a very effective manner.
- b
Great customer service! Quick and responsive about everything that is needed. What an amazing upgrade compared to Podium!
- m
Excellent customer services and great tool. It puts all the reviews in one place
- j
Himanshu was awesome! Not only was he quick to respond, but he identified the issue and took it a step further to assist in uploading the missing contacts in question. He could have easily told me to upload them, but he offered to take care of it for us. That is the kind of customer experience we look for. Nice job!
- j
My question was answered quickly and what I needed help with was address right away. Could not be happier.
- m
She was awesome! Quick call back and follow up to my voicemail. Then quickly resolved our issue. Very pleased