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4.9

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7934 reviews
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75 reviews have no rating

4.9β˜†
910 reviews
4.7β˜†
38 reviews

My concern was addressed very quickly and was resolved within hours of me contacting support. Thank You!

Aliece N.
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Mon, Oct 18, 2021 05:00 PMvia Birdeye

Sumeet was a great help with this previously reported issue. He resolved it very quickly.

Renee A.
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Mon, Oct 18, 2021 05:00 PMvia Birdeye

Girish Pacherwal was very helpful in explaining and a follow up email with instructions on the process to remove a spam review from Facebook, in order to remove the review from our website. Assistance appreciated!

Carol K.
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Mon, Oct 18, 2021 05:00 PMvia Birdeye

Rodash was professional and helpful, going beyond what was expected.

Karen
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Mon, Oct 18, 2021 05:00 PMvia Birdeye

The rep was very quick and very helpful.

Stephen R.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Support techs were very friendly & helpful & quick.

Rick T.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Quick response was great

Bruce M.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Great Tech support! Very patient and thorough.

James S.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Fixed the issues, was super friendly!

Anya M.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Awesome customer support as always!

William S.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Very prompt response and resolution to our issue. Much appreciated!

Debbie G.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Praveen, the tech support person was so courteous and extremely helpful!

JenFan W.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Excellent customer service! Thank you!

Dorothy D.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Avinash was great as always. I appreciate his patience and help when setting up BE Connector with a client.

Sean A.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Srijan was very helpful and kind.

Susie S.
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Sun, Oct 17, 2021 05:00 PMvia Birdeye

Excellent customer service!

Jennifer O.
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Thu, Oct 14, 2021 05:00 PMvia Birdeye

Srijan. Shukla extremely patient , good listener and explained everything well !

Cynthia T.
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Thu, Oct 14, 2021 05:00 PMvia Birdeye

Very professional

Ralph S.
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Thu, Oct 14, 2021 05:00 PMvia Birdeye

Birdeye is wonderful! Pros: Birdeye is so helpful for our company. The real time text feature with future prospects makes communication so simple and effective. Cons: There isn't anything I like "least" about this software. I do wish that text conversations could be assigned to multiple people however.

Abby A.
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Thu, Oct 14, 2021 05:41 AMvia Capterra

Excellent service. Got a call within 3 minutes of email. Resolved issue and did integration with social. Media and helped me clean up the Google my business profile. 6 star service by Girish

Sanjay Nigam, M.D.
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Wed, Oct 13, 2021 05:47 PMvia Google

The program is great and so is the support.

Alan W.
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Wed, Oct 13, 2021 05:00 PMvia Birdeye

Avinash is always great!

Zac H.
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Wed, Oct 13, 2021 05:00 PMvia Birdeye

Solved my issues

Howard M.
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Wed, Oct 13, 2021 05:00 PMvia Birdeye

Srijan Shukla from Birdeye Technical Support was excellent!!! He was professional, patient, concise & knowledgeable! He was IMPECCABLE! Cheers!

David W.
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Wed, Oct 13, 2021 05:00 PMvia Birdeye

Representative figured out the problem quickly. Thanks

Charles B.
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Wed, Oct 13, 2021 05:00 PMvia Birdeye