4.9
7813 reviews75 reviews have no rating
She was so knowledgeable, kind, and patient. Thank you!
Thank you
Ajay fixed my issue and he didn’t require much on my end. Very satisfied!
Great experience. Fast response. Problem solved.
All of my questions were solved and the representative was very helpful! He knew exactly where to take me in the website, when I was fumbling with words to explain how I had lost the page where I was.
Thanks for the fast and effective response. All my questions were answered and the tech was very friendly and informative
Partner Support Team is AMAZING
Very informative and clear answer and quick response.
Thank you
Divya was wonderful! She reached out to me when the issue wasn't immediately resolved, but I was unfortunately unavailable. Nonetheless, she showed great persistence and managed to resolve the problem without my input. I really appreciate her dedication!
Husain - The representative was great!
BirdEye has the best support team there is!
Virustotal was showing a Birdeye server file as virus-infected. It was NOT a virus, Birdeye was not infected. It was a false positive. However, Birdeye went far beyond what most companies would do they reached out to the virus company with the false positive, proved their file was virus-free and got them to remove the false warning so it no longer shows up as infected on Virustotal. That is what I call fantastic quality service and support! With Ransomeware crushing servers all over the planet, this level of support inspires extreme TRUST! Great Job Birdeye.
I can speak for Husain the tech that helped me with this and several other tickets. Husain Mukadam was excellent. He was very patient with me and very attentive. THere were a couple of things that I didnt understand and did not feel comfortable with with the process of birdeye but Husain was very patient and explained to me several times until I was comfortable with the process. This was not the only ticket Husain has helped me with and I truly appreciate him and his patience and his cheeriness even with me being annoyed with the process. SHOUT OUT TO HUSAIN!!!
Excellent customer support !
Sumeet has been so helpful and provided prompt support and follow through. Thanks so much!
She support tech was very knowledgeable and polite.
Prajval responded quickly and corrected my issue, thanks!
continued effectiveness
It was a great experience; Girish was patient with me and really took his time to try and help me resolve what I needed to do. Thank you
Sean was so helpful and patient with me in learning the new system! Our team is so excited about using Birdeye and I attribute that to Sean’s help in Onboarding. Thank you to Sean for everything, we will miss our weekly calls with you!
Srijan is great! He answers all of my questions in a way that I totally understand because I am not very computer saavy! He is very nice and professional!!!!
I think it is an effective communication tool for patients and excellent to get us reviews and improve our online presence.
What an amazing experience! World class! Gulshan was so patient and knowledgeable.. he went above and beyond... This is my 4 or 5th great experience with Birdseye! Fantastic service and very nice people!
Birdeye is the best!