4.9
7770 reviews75 reviews have no rating
The rep showed me what to do
Thanks Avinash for the quick response and resolution to my inquiry.
Always get a quick response and resolution to any issue.
I chatted Birdeye this morning over an Integration issue with FB. The chat was answered instantly and within a few minutes they had walked me thru a resolution. Thank you! A+
Thank you for your help with our online reputation service
EVERYTHING WAS GREAT - DIDN'T HAVE TO WAIT TO SPEAK TO ANYONE - THANK YOU
Prompt, knowledgable, courteous service
he was great!
There was a technical issue while connecting the social media accounts and the team was amazing! The issue was resolved quickly, professionally and everyone I spoke with so far has been so nice. So far Im off to a great start!
I love how easy it is to communicate with my clients and how efficient it is to get reveiws.
The support meeting was 5 minutes long because Sumeet was able to address and fix my issue immediately. Great experience
the team wa very effective
Excellent! I cannot believe how quickly my request was taken care of!! Thank you!!
Srijan was extremely helpful and knowledgeable. He took his time to go over the issue which had called twice within last week but not resolved satisfactorily. He changed and fine tuned some settings for the time being so that we would have the possibility of getting more reviews. He also connected remotely and helped to establish Instagram and Facebook integrations successfully. I am glad he answered my call because I am very confident the issue is resolved.
I love Birdeye and all of your employees are very kind and helpful.
Support was great and fast. Tkx
Very helpful today! Wish I would have known years ago that "delete" does not really delete a campaign, it needs to be blocked instead. I have been doing it wrong for a long time.
Quick and accurate solution!
I am working as an Admin Assistant for a Real Estate Licensee and I must say that Birdeye help me make my marketing tasks tremendously. I'm able to save time and effort and do other things for my Boss. Even the onboarding went smoothly. Great customer support and easy to use. It can also blend on your needs.
Very nice tech and knowledge.
Fast response time, my issue was fixed and the rep stayed on the line until I could confirm things were working properly.
Really appreciate the prompt response.
Srijan and all the BirdEye team have provided above and beyond support that I could only dream from Podium. It’s a night and day difference. I couldn’t be happier with the personalized support I have received!