4.9
7823 reviews75 reviews have no rating
Support team always very good help. Pay them well!
My representative went above and beyond to solve the problem of Birdeye substituting the text number we had with the trial account to the text number assigned to us after becoming a customer. She was outstanding!
Sirjan was great. He kept me informed on a regular basis about the issues and the steps being taking to resolve them.
Absolutely love working with this company.
Ajay Delu is great!!!
AMAZING
Great help! Good experience every time!
She was amazing! Super sweet, professional, and helpful! My question was answered and my problem was solved efficiently. Wish I could rate her higher than a 10, she is incredible.
Gautam and Srijan have provided above and beyond support throughout our onboarding, making all of our custom requests work and not stopping until a resolution is found. I couldn’t be happier to be a BirdEye customer because of these two!
responded to my request efficiently and made useful suggestions. very polite.
Testing .... Thanks
Rohtash was very helpful.
The Birdeye team (Amy, Sean, Tanmay) have been available to answer any questions, they have been nothing but supportive. They worked really hard and collaborated with our team to troubleshoot problems that came up during the integration.
Prompt, knowledgable, courteous, and helpful!
Prompt, courteous, and knowledgeable rep
Srijan was very professional, knowledgeable and helpful. He resolved the issues right away and answered few more of my additional questions.
Support is the best!
So nice and kind! Thank you :)
Fast and friendly.
Thank u
always a quick repsonse
It turned out that I was correct that there had been a system issue and our records had not been processed on the day in question. And there was some confusion by the representative about how records are updated when new events are submitted. It appears to me that you do not share outage events with your technical team in a sufficiently transparent way - doing so would help out a lot.
The Wheel Fix is the biggest and best secret in Boston. Five star service and pricing See these guys first for wheel and/or rim problems
The representative that helped me was very quick to call and follow up with me once resolved.
My rep is extremely professional, timely, thorough and follows through. He makes me look like an "ace" to my client. Can't ask for anything more.