4.9
7807 reviews75 reviews have no rating
Birdeye helped our practice tremendously! Sunny was very knowledgeable about the services and made us feel comfortable managing our reviews and messages. Highly recommend!
Thankyall so Much. HwY 138 The Best Storage Hands Down Rent Here If YOU NEED A GREAT SPACE WITH GREAT people S/O To Jared !!!
Easy to use Pros: It is so easy to send text messages to clients. Cons: There can be many issues/delays with updating auto-texts for different office hours or holiday hours. We are told we can call BirdEye to make these changes, but then we are always required to send an email to BirdEye Support with the updated hours we would like. Sometimes there is a delay with the auto-text hours being updated, the update request might be inaccurate for our auto-response, or the auto-texts are sent to clients at inaccurate times/outside of what was requested. It would be nice for better consistency with update requests or for businesses to be able to control editing their own auto-responses. Overall: It is easy to utilize and track conversations.
It was a pleasure working with the team they were extremely patient with us despite our fully booked schedules. And it was a pleasure working with itishri, Gaurav, and Sonny. They were all a magnificent team 👏. And I would like to extend my gratitude to Dr.Tau. it has been an honor, pleasure, and privilege.
Great review program Pros: The AI generated review responses are great, emails when a client submits a review are very helpful Cons: Wish it was easier to have a review disputed and removed Overall: Used daily to respong to client reviews, which are huge as thats how most people select their professional services
I can't say enough about this company so far. The have made the process of getting all my social media and websites lined up seamless. The gentleman I had the pleasure of working with went above and beyond to do extra tasks for me due to my lack of understanding on how to set some critical information up on my end. I will be using this company for my next business venture as well. I recommend you give them a try.
"Birdeye’s onboarding process was seamless and highly effective. From the initial setup to getting fully acquainted with the platform, every step was intuitive and well-supported. The team provided clear guidance and timely assistance, making the transition smooth. Highly recommend for their exceptional onboarding experience!"
Karan Singh is an amazing representative for the business and went above and beyond during the onboarding process!
Good
Wonderful service very thorough with explanation and implementation. Recommend this service for any business type.
So grateful for Birdeye and everyone who helped set up our system! They were each so patient and encouraging when teaching me what I can used Birdeye for and how to do it!
Easy to use It is easy to utilize and track conversations. PROS It is so easy to send text messages to clients. CONS There can be many issues/delays with updating auto-texts for different office hours or holiday hours. We are told we can call BirdEye to make these changes, but then we are always required to send an email to BirdEye Support with the updated hours we would like. Sometimes there is a delay with the auto-text hours being updated, the update request might be inaccurate for our auto-response, or the auto-texts are sent to clients at inaccurate times/outside of what was requested. It would be nice for better consistency with update requests or for businesses to be able to control editing their own auto-responses.
Great review program Used daily to respong to client reviews, which are huge as thats how most people select their professional services PROS The AI generated review responses are great, emails when a client submits a review are very helpful CONS Wish it was easier to have a review disputed and removed
Wonderful team to work with! Sunidhi is exceptionally patient and very thorough. I am so thankful for all her hard work and help with the on boarding process!
Since I hire this Company In less than 2 weeks I start seeing results. About what they promised me It's been deliver. I gonna wait 6 to 8 months. To see more results and I will.put another Review . For now, they have done what they promise and I'm happy with that.
If you struggle with your work load Birdeye will vastly ease the burden and free up your valuable time you are sort of
After working with Birdeye for the past couple of months, I say it is a must have, especially for people just starting out with their business! Our Onboarding specialist Shubhang has been so helpful getting us set up and answering even the nit-pickiest of questions we've had. Highly recommend implementing Birdeye to make your work life easier!
I started using Birdeye six months ago and it makes it very convenient to send out review requests.
Great service
Very happy with the work, Luke, did replacing paneling in our family room that we had water damage. He works for Disaster Recovery Services in Warren Ohio. Definitely recommend them.
Knowle gable team and a very easy to use platform
Great communication and product highly recommended
Great team to work with, really enjoy the support.