4.9
7932 reviews75 reviews have no rating
The representative was very patient and helpful.
When I use the chat feature the representative always resolves the issue. I appreciate knowing that I can use the chat feature and know that things will get resolved.
Thanks for the awesome consistant customer support!
Amazing service
Srijan was very helpful. Was able to resolve my issue quickly and was easy to work with
A.J. Provided the very best customer service that I have received from Birdeye during my six years of business as a reseller! If everyone could give his level of customer service, you would be the leader in reputation management! It was the perfect support call with me as a reseller and my client on a ring central car. Cheers to AJ!
Himanshu was very helpful. The issue was with a non-client leaving a "review" that appeared to be an ad for credit score improvement. I would have liked to find out I couldn't take care of that myself a bit easier...I searched the Support Center first!
we jumped on a quick call, shared my screen and walked me through the process to get a FB connected
Always prompt service!
We noticed we were having issues...no reviews coming in. Insta-chatted with a representative who determined it was from a dentrix update,called us immediately, got into the server and took care of the problem. Quick Service! Thank you!
Great company, outstanding customer service
AMAZING GREAT SERVICE AND ABDUL IS ALWAYS PROMPT AND PROFICIENT
Thanks for the quick resolution!
needed help setting up my reviews and you all walked us through how to do it and helped me get it up and running. thanks again
Himanshu is very quick and helpful, thank you!
Srijan did a great job. Couldn't have had a better experience.
Sumeet was extremely helpful and knowledgeable. He showed me exactly what I needed to know and made sure I knew I could reach out to him again, personally if I preferred since he was already familiar with what process I was trying to perfect. #Sumeetforpresident!
Excellent customer support and response time for my request. Nidhi was wonderful.
A team member responded right away and tried to resolve my issue. When it was not successful she called in another member of your team. They continued to troubleshoot until my issue was fully resolved. Thank you both for your efforts.
Roshni Kapoor was fantastic to work with, and did a great job following up to make sure the changes were done correctly and promptly.
Thanks for looking into this for me and going above and beyond to get me an answer to my question!
He went above and beyond to assist me. Appreciate how quickly he responded and stayed with me until we resolved it and I understood. Thank you!
My problem was addressed and solved in less than 1 hour by a very knowledgeable, courteous, and friendly technician.
My Representative was great! He was knowledgeable and efficient.