4.9
7932 reviews75 reviews have no rating
Nate addressed all of my questions and concerns and has excellent customer service skills. Thank you!
Great Support
Quick phone response and professional customer service representative!
Your entire support team is extremely attentive to our needs
Himanshu provided excellent support in solving my GMB connection. He also took time to explain certain features that we could enable and use. Overall great support provided by Himanshu today
Singe (?) was very helpful. When it wasn't clear what I needed to do from reading the chat, he asked to call. We were able to jump online together and he fixed the problem. Super friendly as well!
Service was very good, issue was resolved in a timely manner.
Always great service. Thanks Birdeye.
Appreciate the patience and continue follow up to resolution.
Good job support team
Response was timely.
DB was very pleasant and helpful. Thank you!
Excellent Customer Service.Knowledgeable,Friendly and Articulate!
The situation seemed to resolve itself. So, some of the questions don't apply. The Birdeye representative was very helpful and responsive.
The customer service person took care of our issue. Although the one I spoke to yesterday didn’t not. I would really like someone at birdeye to find a way so that the pictures that appear on Facebook rotate among several different choices. I hate that it’s the same picture that pops up every time. I think that once a person sees an image once, they don’t check that post again. When people keep seeing the same picture pop up they likely aren’t reading the reviews over and over.
Thanks for the help!
Avinash not only was able to resolve the issue but also teaches me more about the app every time I speak with him.
Great customer service will definitely recommended this customer
Great software to get five-star reviews from our customers! And BirdEye's customer service is worth TEN stars!
Arka was knowledgeable and responsive he quickly answered our questions and resolved our issues. He was a pleasure to work with.
I have been extremely pleased with my onboarding rep. He was fantastic to work with and did a great job helping us get started. Highly recommend him.
Solved my problem right away! :)
Always very helpful!
Very professional and easy to understand steps I needed to do.
very prompt about taking care of what i needed