Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7599 reviews75 reviews have no rating
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"Highly Recommend" What do you like best about Birdeye? The customer service was awesome. Very patient with me as I learn to.pivot to online leads etc. What do you dislike about Birdeye? I did not dislike anything. I wish they were.open 24/7. Recommendations to others considering Birdeye: This a awesome platform. We love it for our reviews and communication with clients. What problems is Birdeye solving and how is that benefiting you? My goal is to expand and grow my business. I can see that happening with the tools and resources es from Birdeye.
- u
Birdeye helping me to managing my reviews. They doing great job with an automated system. It help me my business going up in rating in search engins as well. I am glad i made a good decision joining Birdeye.
- d
Birdeye made it so much easier to communicate with the patient through text message, therefore we can confirm appointment and have small conversations with the patient without calling them. So much easier in todays time. You can also send your patient a review form through birdeye, which is super simple to do. Love birdeye...Easy to use and someone is also there if you need help doing anything through birdeye.
- e
Efficient, thorough and all around a very nice person. YOU are the best John. THANK YOU so much!
- c
"Best Investment We Made In 2020" What do you like best about Birdeye? We have more patients than ever leaving reviews and it is completely automated. We also saw how many sites had inconsistent demographics on our business prior to Birdeye correcting them. We have improved our SEO as a direct result of the changes. What do you dislike about Birdeye? We don't dislike anything about Birdeye. It took a couple tries to find the right settings, as far as timing, for sending review requests out to patients that would garner the most responses. However, that isn't a flaw in their system. I am sure it is different for each practice based on your patients. What problems is Birdeye solving and how is that benefiting you? We no longer have patients complaining about it being difficult to leave reviews because the process doesn't require visiting multiple sites or having to log into different accounts. We have more new patients calling stating that they saw all of our great reviews and that is what led them to call our office.
- b
Birdeye is on the ball. Responsive and they are a critical part of our marketing plan.
- a
Always gets back to me quickly and resolves any issues with ease. I love using birdeye!
- s
Great service
- m
Great app. Thanks for addressing my issue so quickly!
- s
Fantastic, fast support and help! The chat feature saves so much time when I need a hand!
- j
"Birdeye has been great at helping us expand our company base." What do you like best about Birdeye? How easy it is to send the Review Invites. What do you dislike about Birdeye? Not receiving our monthly receipt for payment in an email. Even though we've requested it several times. What problems is Birdeye solving and how is that benefiting you? No problems, but benefits are the ease that our customers can chat with us or send a quick message.
- w
Shankhayan has the patience of a SAINT! He knows his stuff and we couldn't be more grateful for his guidance and ideas. Thank you for having him on Team Birdeye.
- b
"Great experience with Birdeye" What do you like best about Birdeye? The ease with which we can send out requests for reviews What do you dislike about Birdeye? There are no downsides to Birdeye at least in the form that we use What problems is Birdeye solving and how is that benefiting you? We have built our review rating by over a point in the last year
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Such an amazing place!!! The staff was unbelievably friendly and professional and the therapists are out of this world! This is my spot!!! I will recommend everyone to go try them out!!!!
- g
Birdeye is awesome, and they make it very easy for customers to post reviews for your company!
- n
I was very skeptical when I first heard all of the features that Birdeye offered. To me it sounded overwhelming but I am so happy right now because it has made things so much easier. This is an amazing platform and it is user friendly and all of the staff is happy.
- r
It is rare that a company responds and provides you data that you request in a matter of a few minutes. Easy and correct. I love it!
- v
"Very good basic functionality!" What do you like best about Birdeye? Consolidating review scores by channel, and making it easy to find reviews with a search function. What do you dislike about Birdeye? I do not dislike Birdeye at all; I just have suggestions for more advanced functionality. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping us identify user issues early on, and get these distributed to the larger team on an ongoing basis! This helps us improve the user experience more quickly and have a shared understanding of some of the issues.
- m
very cool. very cool very cool very cool very cool
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BirdEye is awesome to work with. Akhilesh was incredibly responsive, professional, and had great follow up on helping me with a recent inquiry to customer support. Overall just a great experience.
- m
"Very effective communication" What do you like best about Birdeye? Birdeye is great for patient to office communications. What do you dislike about Birdeye? I wish the integration between Facebook was better. Recommendations to others considering Birdeye: Would love to see more advanced integrations with more social media applications What problems is Birdeye solving and how is that benefiting you? I am able to see how the world views our practice and what can be improved on from our end.
- s
Very easy platform for asking patients for feedback