Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7682 reviews75 reviews have no rating
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Highly recommend this service, Tech Sahil was very knowledgeable and helpful!
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I have been using BirdEye for getting feedbacks from my patients for my dental clinic (Orchards Dental Clinic in Edmonton,Alberta,Canada)for more than a year now.I have had great success with BirdEye and I would suggest BirdEye to anyone who would like to get valuable inputs from their clients to help improve their performance .
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"One of the best choices I have ever made" What do you like best about Birdeye? This tool has helped me to develop more strong bonding with my customers as it provides me the clear idea about what they think of my product and thus on the basis of their opinions I become more capable of taking the best actions based on the business plans. This tool is helping me a lot in building a reputation of my organization in front of my customers and provides me the details about the how many customers reached my product and what they exactly think about it. What do you dislike about Birdeye? From me there is no complaint and also I have never faced any difficulty while using this tool. It is going well and let me feel proud about its performance. I really appreciate its entire team which is working efficiently for the amazing development of this tool. Recommendations to others considering Birdeye: I recommend this tool which companies are looking for an excellent product for the communication and reputation management purposes. According to my experience with this tool I can say it will be meeting your needs and provide efficient services. What problems is Birdeye solving and how is that benefiting you? It is very easy to use software and it has simplest interface with no technicality involved, when I talk about its services I will like to talk about its availability too as it is very reasonable in price. It has become my need becaue it helps me to convert the leads in to revenue.
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Great software for managing your reviews Pros: For past clients we explored BirdEye for clients needing to manage reviews. We liked the overall software structure and found it sharp and usable. Cons: We did not have much to dislike about this software from what we explored and needed it for. I think it does exactly what they offer. Overall: Great software for our clients to manage their reviews, and keep customer focus a priority.
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Great customer service!!
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It seems that a review software should take GREAT care of their customers. I must say that the support staff is always helpful and willing to work through issues with me in a expedited fashion.
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Great help getting my issue resolved. Much appreciated.
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Sorry, the comment was for another company. You are doing great
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"Be aware of what customers think of you" What do you like best about Birdeye? Through this tool not only I have the clear idea about the customers reviews about my products but also it provides me other amazing tools which helps me to reach my audience and to better engage with them, thus I can easily communicate with them through the conversation. Not only I carry out the messaging but also I have the option to chat hem on my website. In addition it also facilities me by automating the attending of any incoming calls, so that every customers must know that he is important. What do you dislike about Birdeye? While having communication with the customers in the inbox I wish that some attachment option should be available so that we can insert the images and the videos related to the product for their better understanding and eventually it develops the interest in them, further a record should be held about a certain customers like how many time he or she has approached us. Recommendations to others considering Birdeye: It is highly recommend if you want to collect the reviews about your product and if you need a detailed survey for your product, this tool will equally benefit all the sales and manufacturing agencies and insurance business can use it. It must say it is a universal platform for everyone. What problems is Birdeye solving and how is that benefiting you? Through this tool I am capable of managing the tickets and through survey I can enhance my product quality. Birdeye is such platform where I am not worried whether my customers will approach me or not, it always paves a way for the audience to find you.
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Super easy to work with and very clear with explanations of how business works.
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Birdeye is top notch! They are the guest company that has helped us increase our reviews at lightning speed! We had an issue with installation to start, but Avnish quickly identified the issue and resolved it! Super pleased! Excited to continue to increase reviews for our practice! Thank you!
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I'm a Birdeye partner and have few dozen estate and elder law firm using Birdeye. Just added Listings for one firm and problem I had (due to my pilot error) was identifed and resolved quickly. This is typical of the solid support we receive on the rare occasion that it is needed. Well Done Birdeye!
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What a great experience!
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"This has helped our business a lot." What do you like best about Birdeye? I like that we can see the results, and we can see the review instantly. What do you dislike about Birdeye? I do not like going through the report, it takes a lot of my time. What problems is Birdeye solving and how is that benefiting you? We can see exactly how we are helping our customers.