"Birdeye is useful for getting the analysis cycle seamless for users" What do you like best about Birdeye? User interface is really quick to use, it is intuitive and the design is basic and efficient. The automatic analysis feature is fantastic, ensuring the team can submit the contact information but don't has to perform something else or worry about it, it's incredibly time-efficient. I really appreciate the private feedback choice for unsatisfied customers, this helps us to react to these clients on an individual level and is really helpful in addressing some issues, but that doesn't taking down our fantastic ranking. What do you dislike about Birdeye? Not everything tbh, probably the pause in notifying us about a new evaluation, also the absence about opportunity to capture our own voice mail for customers who call in. Yet then it's a really valuable tool to create your identity online. Recommendations to others considering Birdeye: Conduct your research and insure that the approach you chose is the perfect one for your requirements in the near future, or don't become shy and ask for several demonstrations if you think that an approach could be the correct one. Since spending months studying, I found that, so to say, a lot of approaches scale the same mountains. Taking that effort to find sure that the approach you chose follows the direction you are currently taking in terms of whether you prioritize consumer interaction and whatever kinds of intellectual resources you should bring to the management of reputations. What problems is Birdeye solving and how is that benefiting you? Harmonizing and getting Google Feedback better of mine staff. This was a little boring traditionally and not all workers practiced our SOP. It has translated into far additional ratings every month than we've ever had throughout that past, and thanks in part to these feedback, we're crushing the online business.