Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7762 reviews75 reviews have no rating
- r
- b
The onboarding process for our new account with Birdeye was awesome. We enjoyed working with Asmita during the onboarding process. She was helpful, patient, and kind throughout the whole process to get our account set up. Thank you!
- p
⭐️⭐️⭐️⭐️⭐️ We had a fantastic onboarding experience with Birdeye! From the very first call, their team was organized, knowledgeable, and incredibly helpful. They walked us through each step with clarity and made sure we understood how to get the most out of their platform. The process was smooth, efficient, and tailored to our specific business needs. It’s clear that Birdeye takes customer success seriously—highly recommend them for any business looking to elevate their online presence and reputation management!
- i
Babette has been very helpful setting up our office with birdeye. The software is great and customer support is amazing. Highly recommend them.
- f
Great service, love it
- r
Paritosh (our onboarding specialist) & Dr Len Tau were super diligent in helping us onboard. I’m very grateful to use a product where real people help you & care. They were excellent at communicating and went above and beyond to make sure we were satisfied with our new platform. Thank you both for an excellent experience.
- s
- d
Your team is very helpful. Thank you
- c
Our Implementation Manager was very thorough, patient and made sure we knew he was their to support us during our onboarding process.
- c
BirdEye Onboarding Was a Breeze—Thanks to Harshit! Harshit Munjal is simply the best. From our very first call, he explained the setup clearly and patiently, helping me navigate a completely new interface with confidence. Harshit took the time to walk me through each client's settings and didn’t hesitate to jump on two separate Google Meet calls when I ran into issues (100% my fault, LOL). His support was quick, thorough, and kind. The entire onboarding team clearly knows their product and they were genuinely excited to help get things up and running smoothly. Thank you, Harshit, and thank you BirdEye for delivering both an amazing product and a truly top-notch onboarding experience!
- z
Easy to use and helpful customer service.
- y
- a
Everything was great! Mayank, was very helpful!
- g
Itishri has been absolutely amazing!!! I’ve know her for the past 2 years now throughout the time of bringing them my company. She the best, helped me bring everything back to life. We are rolling again and about to be better then ever. Thank you so much again Itishri it’s been a pleasure from the beginning we continue to build everyday ! Sincerely Gaetano :)
- r
As sales and marketing manager with ServiceMaster Superior Cleaning & Restoration, I recognize the value and importance of customer reviews. Most importantly it is getting the review survey in our customers hands quickly and preferably immediately after our restoration service is completed. At that time our project manager has the customer sign Authorization to Pay and asks if he or she wouldn't mind taking a short customer survey. From their mobile phone the project manager sends the review request to both the customers email and cell or mobile number. We have seen great success with Birdeye's system capturing a significantly greater number of 5-star reviews! Bravo Birdeye...you are a solid business partner in growth!
- c
Shraiya is amazing and helped guide me on getting my account up and running!
- j
Asmita was great on the onboarding process!!!
- m
Great company, very thorough in the on-boarding process!
- i
Amazing Company
- j
While the app is easy to use - notifications are spotty at best. i never know when I will or will not receive them.
- l
- m
- r
Desktop and app has a great user interface. Simple. Seamless. Birdeye is already delivering results.
- c
- l
Birdeye provides a great service, with many features, to enhance the online presence for your business. Thank you Birdeye 😊