Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7682 reviews75 reviews have no rating
- j
Great support from Peter and Ellen and all the staff!
- r
Great review platform for the fraction of the price. Easy to use and great customer support.
- a
Love the platform and support. A must have for any business!
- c
- j
Very nice platform user friendly and fast....Get results NOW!!!
- a
This is the easiest, most user friendly review service ever!
- a
Onboarding was quick and painless. Excited for this new service!
- j
Great to get real time compliments via facebook and google from customers! our managers love it. Pros: The real time alerts, when a customer rates us on Google! Cons: It was a bit slow to intergrate with our self storage software. Overall: fantastic. Everyone is personalable and knowledgeable.
- r
Cant believe how easy to use it is Pros: I really like the options that it gives patients to text or leave a review. This option is helpful so that we may address some comments in private. It is very easy to use and navigate through. Cons: Notification updates can be overwhelming or delayed
- d
So many more reviews! Thank you BirdEye for making it so easy for us to get more reviews. We use to rely on customers to leave a review when they said that they would. But all too often they would forget. Having the BirdEye app allows us to immediately send a email to the customer as a reminder. So, we have more than doubled our chances of a review and we love it. Thank you so much.
- m
BirdEye Review Pros: I like that I can access daily reports to see how we are doing in our industry. It is very user friendly! Cons: I'm still looking for something to complain about.
- a
BirdEye Pros: Th software is super user friendly. Of course our ratings went up after using BirdEye Cons: When there is an issue it takes the team some time to get back with us . Overall: Our experience so far has been great. Our reviews are up, rating is up, and the everyone on the team can easily use the Dashboard.
- r
- m
Great Company, effective and the customer service is amazing.
- h
Babette was very helpful in the on-boarding process and we are excited to see how BirdEye is going to assist our business!
- m
BirdEye is a terrific company! The most outstanding aspect is their service and their diligent effort to communicate clearly. They also listen and follow up...which is even better. I would 100% recommend BirdEye to any business who is in the process of building their reputation and working to establish trust...whatever your field, product, or service.
- c
- m
Thorough and helpful staff. A great experience tus far.
- b
Very good so far!!! Pleasant experience.
- m
- o
BirdEye has been the best review management platform I have ever used and their support are great. Easy to contact and well accommodating making things easy for you. Keep up the great work guys..THUMBSUP
- k
- w
I have been extremely happy with the service, ease of integration and features offered by BirdEye. We came from Podium and cannot be more excited about the upgrade to BirdEye.
- i
- j
I just completed my on-boarding training with Annie or more formally, Anupama. She was absolutely amazing! During the training we had to make many decisions like whether or not the company I work for should integrate our CRM or not and we solved the issue TOGETHER. Any questions I had she would answer in a very friendly and patient manner which made me feel more at ease as I am getting more acquainted with the software. If I were to tell you all of the things Annie helped me with, this review would be a few more paragraphs. So all in all, she is wonderful and deserves all the praise in the world! Cheers, Jachelle :)