4.9
7813 reviews75 reviews have no rating
Everyone that I spoke with at BirdEye was so helpful and understanding of my time constraints. John answered all the questions I had, and was patient when my company was deciding whether or not to move forward with BirdEye. They make marketing easier to understand, and definitely care about the reputation of your business! If you're looking for a company to help with reviews, BirdEye helps! :)
I had some support problems initially, but they responded extremely quickly and resolved the issues. Other than that, they are great for giving you reviews!
I wasn't sure this was the direction to take our company but a friend had tried it, liked it and I thought it couldn't hurt and was worth a shot. Getting people to write reviews had been pure torture for us, nothing worked. We signed up, the support staff was amazing! They helped us integrate our systems, set up initial campaigns and held our hand through the whole process. It's literally only been a few days and we've already seen results! So excited for the whole process and to see where we'll be a year from now. Highly recommend!
BirdEye has helped us tripled our reviews in a two month period. We now have more reviews than our competitors and a better rating. Hard to complain about that. We have an even higher sense of customer satisfaction awareness and push it further everyday. Thanks BirdEye
BirdEye has quadrupled our online reviews since January 1st. This has put us ahead of our competitors not only with number of reviews but with our rating as well. Our employees have a new light on customer satisfaction and was a great move to sign up for their services.
Great tool that puts everything in one place. Very efficient.
LOVE this program!!! It's very easy to use and the support team that helped us implement it was awesome!
We have been using BirdEye for over a year now. The product is effective and easy to use. Our BirdEye account team has been fantastic, going out of their way to ensure that our clients were properly trained on new product features.
I have always been looking for a program like this. This eliminates handing out post cards to customers trying to get an organic review. Everyone at Birdeye is very professional. Thank You
Easy to use platform for increasing your online reviews, reputation and presence. Affordable, intuitive, and great customization. Outstanding responsive support on few occasions I've had issues and questions. Constant improvements and updates provide just the tools I'm looking for.
If you’re a small business owner looking to increase your reviews, this service is worth every penny. Best marketing money we have spent!
This is a great service that has more than doubled our number of reviews!
Great way to get reviews! Quick and Easy!
Bird Eye has facilitated the process of leaving reviews. They are quick to respond and very easy to use. Thank you!
This is the piece we have been missing for our business for a long time. Quick, seamless start up and easy to navigate.
Birdeye is a great platform to use for managing your brand reputation online. The pricing is more than fair and the customer service and tech support are superb! Easy to setup and always accessible!
Birdeye has been a game-changer for my local business, generating 20x as many reviews as we were getting before, and everyone at Birdeye has been easy to work with and quite responsive to issues or questions.
There are lot of options when it comes to reputation management and reviews but what sets Birdeye apart is their customer service. I was having issues with my account and customer support rep assigned to the case, Himanshu Goswami, went above the beyond my expectations to help resolve the issue. He called regularly to give me updates and I didn't have to deal with anyone else which is so refreshing. Normally you get bounced around from department to department but Himanshu stayed with the case till it was successfully resolved.
Thank you for your help
Fantastic software. We’ve gotten more reviews in the last month than we had in 3 years.