Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7616 reviews
5
7142
4
360
3
39
2
0
1
0

75 reviews have no rating

4.9
910 reviews
4.7
38 reviews
Write a review
  • j

    Very satisfied with the help Pete provided and thrilled that we could clearly understand him. Many of your service reps have s heavy accent that is difficult to understand.

  • l

    Amazing response and knowledge. Solved questions in no time

  • m

  • s

  • m

    Looking forward to implentation.

  • m

    Such exceptional customer service. I have had numerous experiences with your support team and they have all been wonderful. I'm very thankful for the quality support you provide your clients!

  • m

    BirdEye is literally the best. It is such an awesome addition to our practice management and their support team is unparalleled. I continue to have nothing but good experiences with them.

  • j

    Very helpful and responsive. Thanks.

  • m

    Still great! Always great! Thank you all!

  • j

    Excellent people, service, and product. My company has greatly benefited from our relationship.

  • c

    the reps were quick and efficient and answered all of my questions and gave me links to help with them, Great Job!

  • a

    Got the issue resolved efficiently, thank you!

  • e

  • j

    You did what you always do- provided great personal service. What can you do better..... nothing for now!

  • k

    Excellent response time to ticket submission and I really appreciated the follow-up call to confirm the changes to our account.

  • d

    Took care of my issue thanks.

  • t

    The on boarding meeting was excellent but there was an issue with the telephone dropping signal several times that was a minor disturbance to the meeting.

  • s

  • j

    Danny was great in answering initial questions during sign up and Rachel did an outstanding job during our implementation hour. Knowledgeable, catered the discussion to our business, efficient, immediate follow-up. Highly recommend!

  • n

    Everyone I have spoke with was extremely helpful and knowledgeable! Great experience so far!

  • j

  • k

    Just had a wonderful experience with BirdEye! My customer manager, Rachel was very knowledgeable, personable, informative and extremely helpful!

  • a

  • g

    Jaqueline was very knowlegable, accomodating to my schedule for our training, I'm looking forward to working with your company in all our review needs. I'll be more than happy to recommend you to my friends too. Thank you for a good experience so far!

  • t

    Great experience. Kyle was excellent and very thorough.