Our reviews
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4.9
7682 reviews75 reviews have no rating
- l
The representative Arpit Saxena was extremely helpful and explained things in a great deal. We had a great experience
- c
Outstanding customer service! I had called with a couple of questions, felt he took his time in answering and provided me with helpful information that I needed. I was not sure how often our patients were being sent reviews automatically through our current office software, he walked me through the entire process and helped me to adjust our current settings. This was the first time someone from BirdEye reviewed the account with me and I appreciated that. Thank you for your help!
- j
- d
The representative who assisted me was very patient and resolved my issue in a timely manner.
- n
Quick response, solved my issue, I’m very happy.
- b
seepij was awesome & listened to my questions & answered them all & fixed everything for me. Super awesome
- m
A very well organized on-boarding process!
- d
Always attentive and detailed. Really appreciate the Support First Class
- j
very thorough and helpful
- t
- d
BirdEye has a very knowledgeable staff and I am looking forward to utilizing this company.
- c
the rep was willing to not only show me how to do the things I was asking but offered to do those things for me. I like the screen shots
- m
TwinPeaks Flatirons I have to say this is one of my favorite places to go all the lady’s are great but Chiara is such a good bartender she never lets you have a bad time at her bar. She enjoys her customers and I see that they enjoy her too. Chiara thanks for making Monday’s great and putting a smile on my face I will be back to sit with you. Thanks Mark
- b
I had an excellent experience.
- c
love that it was all done thru email - no phone calls is great!!!
- g
Every phone conversation I have, the staff is always very helpful and patient as I try to walk through and understand the process. Great product and well worth the money spent.
- k
Very helpful, I found the experience to beneficial and informative for optimizing my business online.
- s
Excellent Customer Service. The Support issue was causing a significant amount of time and productivity loss. With the help provided, I will gain more time back in my week.
- k
Very Helpful. I found the experience to beneficial and informative for optimizing my business online.
- g
The lady that was helping me, make it very quick and we got the problem solved!
- d
Good mark got right back
- d
Dear Himanshu, You guys are doing a great job. I monitor it daily , Thanks for calling me back so promptly although sometimes a physician call me at the same time and I have to hang up on you . My sincere apologies for my abruptness and rude behavior . You are always so polite and courteous .It’s always me being a physician , and a CEO running around in 50,OOO directions . As you can see from the reviews patients are having a great experience at Charter Radiology and that is what Counts and BirdEye is helping us tell this story . Regards Arvinder Daisy Uppal M.D. President & CEO | Charter Radiology 10700 Charter Drive Suite 110 Columbia, MD 21044 116 Westminster Pike Suite 104 Reistertown, MD 21136 Office: 443.917.2858 Cell: 410.419.5149 Fax: 410.346.5775
- k
Extremely informative, easy to communicate with, had answers to every question I asked, and was very polite. Was a pleasure being trained by Sunaina.
- a
I have been extremely satisfied with the reputation management program at Birdeye. They delivered exactly what they promised . Their customer service is outstanding . Their representative are polite and courteous . I know my representative by phone personally who call be back promptly Himanshu and my account manager Amy . If there are any issues with any patient they are brought to my attention immediately this is extremely important to as a physician owned practice .
- d