Our reviews
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4.9
7682 reviews75 reviews have no rating
- j
- r
She worked really hard to set up my account, was thorough and very helpful.
- b
Thank you for the help on getting more familiar with the platform!!
- b
So easy to get my problem fixed! :)
- s
Customer Service rep was friendly and efficient. Immediately corrected the link.
- v
Best Way to Attract New Reviews Pros: Reviews are extremely important to our clients and Birdeye is the best aggregator that we've used. Cons: We would love if the review could be applied to YELP but that is not Birdeye's fault. Overall: Our clients are very happy with the results.
- m
Very nice person that assisted me.
- j
The support I received today was excellent.
- a
As usual, swift to get in touch with me and thorough! Thanks!
- j
- r
So far so good implementation was done professionally and I am looking forward to ease of service and results. I'll rate again once we've used them for a time.
- a
Babette was very helpful and informative. The setup was seemless. We already have 3 new google reviews!
- k
Brand Reputation Management Made Easy Pros: The support is phenomenal! I had a few glitches in setting up our account and they were always resolved quickly and reliably. Cons: It is a bit more expensive than others on the market, but you get what you pay for. We were originally with another low cost provider and the service and reliability were terrible.
- h
Rachel was friendly, helpful, and very professional. She answered all my questions thoroughly. So excited to be working with BirdEye.
- c
Matt C. was very good at explaining the details of BirdEye. Thank you.
- s
The support I received today was perfect. However, the person I spoke with on Friday didn't address my issue or call me back as promised (just an FYI)
- j
Very satisfied with the help Pete provided and thrilled that we could clearly understand him. Many of your service reps have s heavy accent that is difficult to understand.
- l
Amazing response and knowledge. Solved questions in no time
- m
- s
- m
Looking forward to implentation.
- m
Such exceptional customer service. I have had numerous experiences with your support team and they have all been wonderful. I'm very thankful for the quality support you provide your clients!
- m
BirdEye is literally the best. It is such an awesome addition to our practice management and their support team is unparalleled. I continue to have nothing but good experiences with them.
- j
Very helpful and responsive. Thanks.
- m
Still great! Always great! Thank you all!