Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7616 reviews75 reviews have no rating
- e
Akhilesh assisted me promptly, efficiently and solved my issue in a nick of time. I did not expect the situation to be resolved that quickly. I am glad I contacted you guys because this is a tool I use to perform at work, and I needed it badly. Thank you so much
- k
Great followup and follow through, they dont just assume everything will happen as planned.
- k
You went above and beyond and tested and followed up, didn't just assume.
- h
This app and the support we get with any questions has been exceptional. Highly recommend.
- e
The representative was helpful in confirming that no follow up SMS text messages are sent to contacts.
- a
It is awesome to be supported by excellent customer service and a knowledgeable team- thank you BirdEye for living up to the hype
- r
The support I received was immediate and very helpful. They answered my question and actually went above and beyond to help take care of me.
- r
Superb birdeye
- a
It is very nice to learn a new program with courteous communication- I appreciate the simplicity of the service and the knowledge of the support team
- t
very responsive and helpful with my "newbie" questions
- b
- c
Tech support was very patient and helpful
- j
Outstanding customer support and assistance at every step. They take the time to listen and the deliver what they promise.
- m
After speaking with 1st Tony, then Babette, I feel this collaboration will really help our company achieve some much needed new goals. As we are still in the infancy stage, I can in clear conscience only give a 4 out of 5 star rating. If we were months into this, I would feel more comfortable giving a higher rating.
- a
She was fantastic and helpful! Thank you!
- o
Thank you , Rachel, for your knowledge and efficiency! I had great experience!
- 1
Informative and Concise.
- m
We're loving this service! Our review process has been streamlined and we're seeing improved results. Thank you!
- m
Great for my Business This has made the process of collecting reviews super easy for my office. Took a little time to get started because of some hang ups w my office software. Now that things are setup. I use the app almost daily! Please keep making updates to the platform! Your customers appreciate!
- p
- c
The best customer service is always at your fingertips! Thanks to Seepij for the quick assistance this morning & getting my frown turned upside down!!!
- m
It was overall very helpful! I appreciate that the rep stayed online for several hours to answer a lot of questions and help me understand BirdEye tools better. I feel more comfortable navigating BirdEye and also am glad to know that I can get my questions answered in a timely manner.
- b
it was good
- w
Seepij was very accommodating, helpful, and friendly. Great to work with!
- s
I appreciate the help they have given me. As a new start up business, I don't have the time to continue to do everything. They have helped streamline the review and posting process for me!