4.9
7796 reviews75 reviews have no rating


Thrilled at how patient Birdeye has been as I've had a multitude of questions.... Thank you Birdeye!

We just started working with BirdEye and so far are very impressed. Their employees are very knowledgeable and the setup process was made very simple. They made sure that all of our questions were answered thoroughly and followed up regularly to ensure we were using the product to it’s full potential! I’ll update this review once I have some quantitative results to report!

Excellent experience

Team did a great job explaining the programs features, step by step, very impressive.

Awesome product and great customer service!

The implementation was awesome. What's even better is the support I got after the implementation. Kudos to Kyle and Himanshu.

Great service. Comprehensive, easy-to-use portal. Very cordial, patient, and consistent help. Excelent results!!!

I always have outstanding support for any question or issues. Great program and service!!!

Customer support is prompt, exact, and economic with time. Fantastic service!

Thank you Kyle for all your help!

Customer support was on top of it the entire time. Checked in with me multiple times about my issue. Keep up the good work.

Great customer service!!!!!

Great Customer Service

The person who assisted me was very helpful and helped me resolve my issue right away.

Very fast response and helped sort the issue promptly.

Excellent Review Software Pros: We love this for allowing us to see reviews from our patients quickly Cons: Can be an issue to figure out who actually wrote the review

Positive Reviews EVERYWHERE Pros: We've had more positive reviews (while receiving fewer negative ones) than ever since adding Birdeye to our marketing. I love that reviews are added to FB automatically when they're 5 stars. Cons: Set up was rather time consuming, but so worth it.
Customer service is one of the best I've ever experienced. Great at following up to make sure that my issues were being taken care of. Thank you Ellen!


By far, the best customer support experience ever.

Extremely detailed and thorough. Great Experience

I appreciate the automation and professionalism of Birdeye! All I can say is I wished I would have used them sooner!

Everything went fantastic. It was much better than the service we usually receive from Birdeye support.

The tech was informative, explained what he was doing, and went beyond his scope to research my problem.
