Our reviews

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4.9

7796 reviews
5
7312
4
368
3
41
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Thrilled at how patient Birdeye has been as I've had a multitude of questions.... Thank you Birdeye!

Heather ..
Tue, Sep 18, 2018 06:35 AMvia Birdeye

We just started working with BirdEye and so far are very impressed. Their employees are very knowledgeable and the setup process was made very simple. They made sure that all of our questions were answered thoroughly and followed up regularly to ensure we were using the product to it’s full potential! I’ll update this review once I have some quantitative results to report!

Kayla Grayson
Mon, Sep 17, 2018 05:04 PMvia Google

Excellent experience

Neeraj
Mon, Sep 17, 2018 03:44 AMvia Birdeye

Team did a great job explaining the programs features, step by step, very impressive.

Antonio's Metal Works Inc.
Fri, Sep 14, 2018 07:57 PMvia Google

Awesome product and great customer service!

TJ Padilla
Fri, Sep 14, 2018 03:45 PMvia Google

The implementation was awesome. What's even better is the support I got after the implementation. Kudos to Kyle and Himanshu.

Tj P.
Fri, Sep 14, 2018 10:40 AMvia Birdeye

Great service. Comprehensive, easy-to-use portal. Very cordial, patient, and consistent help. Excelent results!!!

Jim Rusnock
Fri, Sep 14, 2018 10:04 AMvia Google

I always have outstanding support for any question or issues. Great program and service!!!

Brad H.
Fri, Sep 14, 2018 06:57 AMvia Birdeye

Customer support is prompt, exact, and economic with time. Fantastic service!

Aidan O.
Fri, Sep 14, 2018 04:50 AMvia Birdeye

Thank you Kyle for all your help!

Shamiram Melko
Thu, Sep 13, 2018 03:42 PMvia Google

Customer support was on top of it the entire time. Checked in with me multiple times about my issue. Keep up the good work.

Ray B.
Thu, Sep 13, 2018 02:24 AMvia Birdeye

Great customer service!!!!!

Frontier Utilities
Wed, Sep 12, 2018 03:26 PMvia Google

Great Customer Service

Wiltrina Jones
Wed, Sep 12, 2018 03:20 PMvia Google

The person who assisted me was very helpful and helped me resolve my issue right away.

Marina M.
Wed, Sep 12, 2018 02:31 PMvia Birdeye

Very fast response and helped sort the issue promptly.

Aaron D.
Wed, Sep 12, 2018 09:19 AMvia Birdeye

Excellent Review Software Pros: We love this for allowing us to see reviews from our patients quickly Cons: Can be an issue to figure out who actually wrote the review

Danielle C.
Wed, Sep 12, 2018 08:45 AMvia Capterra

Soni Soby
Wed, Sep 12, 2018 07:20 AMvia Google

Positive Reviews EVERYWHERE Pros: We've had more positive reviews (while receiving fewer negative ones) than ever since adding Birdeye to our marketing. I love that reviews are added to FB automatically when they're 5 stars. Cons: Set up was rather time consuming, but so worth it.

Lesley H.
Wed, Sep 12, 2018 02:03 AMvia Capterra

Customer service is one of the best I've ever experienced. Great at following up to make sure that my issues were being taken care of. Thank you Ellen!

Gabe E.
Wed, Sep 12, 2018 01:13 AMvia Birdeye

Glenn Hebert
Tue, Sep 11, 2018 04:44 PMvia Google

By far, the best customer support experience ever.

Bruce H.
Tue, Sep 11, 2018 02:28 PMvia Birdeye

Extremely detailed and thorough. Great Experience

Jake W.
Tue, Sep 11, 2018 01:50 PMvia Birdeye

I appreciate the automation and professionalism of Birdeye! All I can say is I wished I would have used them sooner!

Dean Bright
Tue, Sep 11, 2018 09:51 AMvia Google

Everything went fantastic. It was much better than the service we usually receive from Birdeye support.

Conor A.
Tue, Sep 11, 2018 08:46 AMvia Birdeye

The tech was informative, explained what he was doing, and went beyond his scope to research my problem.

Michael M.
Tue, Sep 11, 2018 07:47 AMvia Birdeye