Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7684 reviews75 reviews have no rating
- r
Superb birdeye
- a
It is very nice to learn a new program with courteous communication- I appreciate the simplicity of the service and the knowledge of the support team
- t
very responsive and helpful with my "newbie" questions
- b
- c
Tech support was very patient and helpful
- j
Outstanding customer support and assistance at every step. They take the time to listen and the deliver what they promise.
- m
After speaking with 1st Tony, then Babette, I feel this collaboration will really help our company achieve some much needed new goals. As we are still in the infancy stage, I can in clear conscience only give a 4 out of 5 star rating. If we were months into this, I would feel more comfortable giving a higher rating.
- a
She was fantastic and helpful! Thank you!
- o
Thank you , Rachel, for your knowledge and efficiency! I had great experience!
- 1
Informative and Concise.
- m
We're loving this service! Our review process has been streamlined and we're seeing improved results. Thank you!
- m
Great for my Business This has made the process of collecting reviews super easy for my office. Took a little time to get started because of some hang ups w my office software. Now that things are setup. I use the app almost daily! Please keep making updates to the platform! Your customers appreciate!
- p
- c
The best customer service is always at your fingertips! Thanks to Seepij for the quick assistance this morning & getting my frown turned upside down!!!
- m
It was overall very helpful! I appreciate that the rep stayed online for several hours to answer a lot of questions and help me understand BirdEye tools better. I feel more comfortable navigating BirdEye and also am glad to know that I can get my questions answered in a timely manner.
- b
it was good
- w
Seepij was very accommodating, helpful, and friendly. Great to work with!
- s
I appreciate the help they have given me. As a new start up business, I don't have the time to continue to do everything. They have helped streamline the review and posting process for me!
- t
Good service
- k
Quick, efficient, knew what I was asking for (sometimes I am not the best at communicating what I need!).
- c
I have spent countless hours and thousands of dollars with companies that could not deliver!. Within a few minutes on-boarding I had wrong information corrected, I am able to place reviews across to other platforms, the ease of this program will have employees competing with each other. I have high expectations that this program will deliver!
- d
Steven helped resolve the issue in no time. Excellent.
- b
Thank you so much for all your help setting up Birdeye, we look forward to working with you guys and the new software!
- c
The customer support representative assigned to me went above and beyond to help solve my problem. I was very thankful for the help that was provided.
- l
Andrew Johnson has been incredible to work with! I genuinely look forward to hearing from him when he reaches out. He always answers all of my questions in a timely manner, never hesitates to make things easier, and always makes sure to check-in on how we're doing. I chose to sign up for Birdeye because of Andrew. I knew that I could count on him to make sure that we were 100% satisfied, and I wish that more companies offered this same level of service.