4.9
7793 reviews75 reviews have no rating
The customer success manager that helped us set up our account was Taylor Conrad. She was very prompt and took the time to listen to our questions and was able to answer everything. She was very patient and had such an enthusiastic personality. We've set up other accounts in the past with other people but none can compare to Taylor. She actually made setting up the account fun! You guys did a great job hiring her and believe she is a great asset to your company. Thanks again, Taylor!!
Great company. Great Features. Just DO IT
Fantastic software for your business, and top notch customer support. Highly recommended.
Excellent knowledge of integrations and how to better streamline my review generations. Also excellent recommendation for electronic waivers that integration with birdeye
Has increased our visabilty to the public Pros: The software has helped us increase our overall presence on social media by allowing patients multiply ways to leave us a review. Cons: The only remotly thing I can even think of is that we don't post to yelp, but that is by our choice. Overall: It has really given us the window to show our reviews to potential patients
They do make getting reviews easier, even for their own reviews!
Very quick and helpful! Thanks again!
Birdeye has defenetly helped me generate reviews much faster. Very happy with the service.
Reaching customer service and working with the support team is supremely easy, which is appreciated!
Real customer happiness! Babette is amazing, so glad we are working with this company.
I always have a great experience speaking with your support! Keep up the good work and thanks for all the ratings!
So far we have been very happy with the services provided. Getting everything started has been fairly easy, and everyone has been super helpful. Not to mention they got us more google reviews in a weekend then we had gotten in the last 6 months.
So far everything has been communicated well and in a timely manner.
Pleasantly surprised with how easy it is to reach support, open a ticket, etc. Thank you.
Birdeye support is definitely doing what they can to improve my customer experience to provide support and information to help improve my online presence.
Everyone was helpful and prompt to solve my challenge.
it was nice that they called me. thanks
At first it was hard to get a hold of my adviser, but I found out that communication via email was more effective.