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4.9

7935 reviews
5
7446
4
370
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Fast resolution. I appreciate that the support technician continued to work the issue after we hung up. She found a solution and called me back. Thank you!

Dan N.
Fri, Oct 12, 2018 02:25 PMvia Birdeye

Was able to resolve my issue very quickly. very polite and helpful. thank you!

Bernie
Fri, Oct 12, 2018 08:32 AMvia Birdeye

The rep halping me was ver thorough and helped me solved the issue I had in a very courteous efficient way Thank you

Sylvia J.
Thu, Oct 11, 2018 07:48 PMvia Birdeye

Quick to respond and took care of accepting admin account access. Good work!

Scott
Thu, Oct 11, 2018 10:06 AMvia Birdeye

The guy who helped me, I don't recall his name, was extremely polite, patient and helpful.

Allen H.
Thu, Oct 11, 2018 04:57 AMvia Birdeye

The representative Arpit Saxena was extremely helpful and explained things in a great deal. We had a great experience

Louise W.
Thu, Oct 11, 2018 02:54 AMvia Birdeye

Outstanding customer service! I had called with a couple of questions, felt he took his time in answering and provided me with helpful information that I needed. I was not sure how often our patients were being sent reviews automatically through our current office software, he walked me through the entire process and helped me to adjust our current settings. This was the first time someone from BirdEye reviewed the account with me and I appreciated that. Thank you for your help!

Casey
Wed, Oct 10, 2018 05:45 PMvia Birdeye

Jayna Chung
Wed, Oct 10, 2018 01:53 PMvia Google

The representative who assisted me was very patient and resolved my issue in a timely manner.

Domenica H.
Wed, Oct 10, 2018 10:40 AMvia Birdeye

Quick response, solved my issue, I’m very happy.

Nguyen ..
Wed, Oct 10, 2018 06:18 AMvia Birdeye

seepij was awesome & listened to my questions & answered them all & fixed everything for me. Super awesome

Brody G.
Wed, Oct 10, 2018 03:38 AMvia Birdeye

A very well organized on-boarding process!

Matthew Elchert
Tue, Oct 09, 2018 05:05 PMvia Google

Always attentive and detailed. Really appreciate the Support First Class

daniel
Tue, Oct 09, 2018 04:26 PMvia Birdeye

very thorough and helpful

Jeffrey Lin
Tue, Oct 09, 2018 02:06 PMvia Google

Trisha S.
Tue, Oct 09, 2018 01:02 PMvia Google

BirdEye has a very knowledgeable staff and I am looking forward to utilizing this company.

Dr. John Shoemaker
Tue, Oct 09, 2018 08:34 AMvia Google

the rep was willing to not only show me how to do the things I was asking but offered to do those things for me. I like the screen shots

Christina ..
Tue, Oct 09, 2018 07:07 AMvia Birdeye

TwinPeaks Flatirons I have to say this is one of my favorite places to go all the lady’s are great but Chiara is such a good bartender she never lets you have a bad time at her bar. She enjoys her customers and I see that they enjoy her too. Chiara thanks for making Monday’s great and putting a smile on my face I will be back to sit with you. Thanks Mark

Mark Najera
Mon, Oct 08, 2018 07:29 PMvia Google

love that it was all done thru email - no phone calls is great!!!

Cindy J.
Mon, Oct 08, 2018 06:54 PMvia Birdeye

I had an excellent experience.

Bridget L.
Mon, Oct 08, 2018 06:53 PMvia Google

Every phone conversation I have, the staff is always very helpful and patient as I try to walk through and understand the process. Great product and well worth the money spent.

Gidget Murray
Mon, Oct 08, 2018 03:48 PMvia Google

Very helpful, I found the experience to beneficial and informative for optimizing my business online.

Kevin Mohn
Mon, Oct 08, 2018 01:06 PMvia Google

Excellent Customer Service. The Support issue was causing a significant amount of time and productivity loss. With the help provided, I will gain more time back in my week.

Steve Attarian
Mon, Oct 08, 2018 12:09 PMvia Google

Very Helpful. I found the experience to beneficial and informative for optimizing my business online.

Kevin M.
Mon, Oct 08, 2018 09:06 AMvia Birdeye

The lady that was helping me, make it very quick and we got the problem solved!

Greer S.
Mon, Oct 08, 2018 02:12 AMvia Birdeye