4.9
7935 reviews75 reviews have no rating
Highly recommend. Great customer service. Jacqueline was awesome
Not only did he help me with my questions, he was proactive in helping me with some additional support on the site.
Excellent service , great atmosphere spa like . Great team. Very detailed education on heath and wellness .
Always great, friendly, and fast customer service!
The tech support representative was great. He worked with my web developer and fixed the problem with the API not working on my page. I am very happy with the service.
Support quickly assisted in my quest. Very responsive, knowledgeable and personable.
very great company to be partnered with
Very helpful and knowledgeable agents
This is a hidden gem for small businesses.
Great experience!
I would love it if when reviews are left, they have to select a star rating. We've had a couple people leave good written reviews but not choose the star rating. I go on sites and they won't take my review until I've left the star rating, so that would be a big improvement in the future. Your customer service dept always helps us with this promptly and I appreciate that. However, i would like an email instead of a phone call to add the star rating. Thx!
Your rep was up to speed, knowledgeable and funny. She made a stress moment into something simple and not as scary as we though. Even though we are not so techy she helped us understand the basics and offer any help that we may need in the future.
I'm really looking forward to working with BirdEye. So far my experience with their sales team and onboarding was great!
Great customer service, answered all my questions. You receive your own Tech support person for the first 30 days to make sure the system functions how you would like it too. They also give great advice on how to receive surveys and the best method. Great Job Kyle Matthews
This is a must for customer service and the company "itself" is a reference on customer service. Very satisfied :)
Wow! This awesome guy spent 2 hours answering and resolving every single question I had!!!! Thank you so much for your expertise, customer service, and follow through. What a phenomenal experience that is so rare in this day and age.
Great customer service and knowledgeable support.
BirdEye has been a fantastic tool in helping us reach out to patient parents and giving them an opportunity to give us feedback! We could not be more pleased with their services!!!
Explained all the changes that have recently taken place & kind of brought me up to date with our reviews.
Thank you, Shokeen Menara, and Birdeye for your quick and expert help!