4.9
7934 reviews75 reviews have no rating
Birdeye simplifies the process of obtaining 5-star customer reviews. Pros: It takes all the guess work out of asking customers to give you reviews. And, Birdeye will reach deep into your customer database and ask for reviews. It provides of mechanism for getting negative feedback in way that doesn't show up in your reviews, and therefore allowing me to fix problems. Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money. Cons: Sure, it would nice if this service were offered for free. But that's not the case. I haven't had anything else come up in the time that I've used the service.
Very helpful. I learned a lot about additional areas of support
Good product Pros: Works seemlessly, great support. It also supports multiple locations, while allowing for a blanket review. Cons: We needed to develop our own Wordpress plugin, which worked out great, but added cost to the implementation of the solution.
Easy and Great Pros: Has increased our number of reviews by 98% and love the positive feedback! Love the regular emails after each review is submitted! Cons: I don't have anything negative to say. Birdeye has answered all my questions and I love the constant updates.
The people at BirdEye are great to work with. We are having great results gaining online reviews. Pros: What I like most about BirdEye is that it is easy to use and monitor. The on-boarding process was great and the technician helped me set up the system so everything runs automatically. Cons: What I like least about BirdEye is that I am not able to get Yelp! reviews. I don't think this is due to any problem with BirdEye, but it is still an area I would like to improve. Overall: The benefit I get from BirdEye is an automatic system for gaining feedback from patients and requesting on-line reviews from them too.
Very impressed with my experience with BirdEye and the impact it has had on my small business. I also appreciate the prompt attention to my questions, concerns or inquiries. Nice job, folks!
Best platform to receive reviews from clients. Great way to gain potential clients.
Love them!!! Love the increased reviews they have generated!! Great business model!!
You guys did an awesome job for me this last year and a half. We've gone from for reviews at the beginning of last year to over a hundred fifty a year-and-a-half later. We daily have patients that say they chose our office because of our good reviews online. It has been a game changer. Being made aware of negative reviews has helped me address issues and correct them before we lose patients. I recommend it to everybody who will listen.
Although we're a nonprofit, we compete with for profits in the banking industry to serve small businesses. Our partnership with BirdEye has allowed us to generate more 5 star reviews which has improved our SEO and overall visibility. It's also given our staff something to cheer about!
Very professional organization , and very helpful to putting our business where it needs to be in regards to growth and public awareness of our accomplishments based upon reviews that are posted. In today's business world you have to have and maintain Great reviews.
It is a great security and assurance to our company online profile. We highly recommend Birdeye to help you with managing your company online profile reviews
BirdEye has been a very easy way for my patients to give us feedback on social media. I had tried other companies and software and this company has been great. Dr. Kessner
Transformed out online review presence in three months. This is a company truly worth what they charge. Online reputation management is so important these days, and these guys are the pros at it!
Initially we had a hard time connecting people to Google but since we have automated the process with Birdeye, our numbers of reviews has soared.
Fantastic customer service, friendly staff, great product!
Awesome platform and easy to use. Thanks Birdeye.
Great platform, very helpful customer service!