Great for a review platformUse Cases and Deployment Scope - We utilize Birdeye to help with the ease of obtaining reviews from our patients and partners. We also have the platform help us in sharing our reviews to our social media with ease, so we don't have to constantly maintain ourselves. The platform is helpful also to keep all reviews in one place.Pros - Review generation -Follow up communication -Sharing on social mediaCons - System failures from time to time -Better communication of our contacts being added -Picture changes when sharing reviews to social media platformsLikelihood to Recommend - Birdeye is best suited for companies who need assistance in the day to day help in obtaining reviews. Everyone can always ask/press a button, but to do it on a bill scale for every patient that comes through, on a weekly basis, that's where Birdeye comes in. It is less appropriate for those who maybe have 1-2 people to ask a week.Return on Investment - SEO has increased due to online rep increasing -Review count has come up significantly due to having a platform that helps -The system puts reviews and where they are coming from into perspective to try and obtain more in other waysOther Software Used - LinkedIn Jobs, Meta for Business, Google Business ProfileSupport Rating - The customer support is usually very fast in getting someone connected with you to figure out a solution. Sometimes the communication following up on how they did can be a little much, but they are just practicing what they preach and doing what they know best. People are usually very friendly and knowledgable also.Usability - It's very easy to use and maintain. If there is ever a question in where to find something or figure out the steps to do something, they are only an email or phone call away. I can easily show other members of my team how to use different functions as well. Plus, the patients and partners can use the links created easily to give us the review we need.

The property management company I work with signed up a couple of months ago and Ashish was assigned as our implemntation specicialist. The implementation and integration with RentManager went very smoothly and Asish was an absolute pleasure to work with. We have received tens more reviews since Birdeye was turned on than we got in the last decade and are now getting feedback surveys whcih are helping us to improve our customer service.

Amazing, Abhyuday has been great! We have increased our reviews SIGNIFICANTLY over the first 2 weeks of working with Birdeye