4.9
7794 reviews75 reviews have no rating
Easy Process, good communication. Would recommend.
It is nice to know that we not being taken for granted. That even as a long term customer we get calls to endure that we are satisfied and up to date
Asmita was very helpful with my CRM integrations which made the whole process stress-free. Thankyou
Such an amazing company that helps small businesses be seen and gain traction in the industry! I had such an easy and stress free onboarding process with Itishri Kakkar. She was so helpful and I left our meetings feeling very confident in running my personal Birdeye dashboard! 100% recommend this company to any business regardless of what industry they are in! Very satisfied with my experience with Birdeye.
Without a doubt, a Company you can count on and your team of customer service is fantastic when your team show patience and understanding besides helping us through to resolve through our issues with IT. Keep up the Good work! You will have me as a customer as long as I am in business. Thank You!
The representative was very helpful and quick. We switched management software and he helped us link our schedule to Birdeye. I highly recommend their customer service!
Great
On boarding process was extremely easy, Akash was great, answered all the questions that I had was easy to talk to, and very helpful!
These folks do a great job
Itishri and her team were extremely helpful in not only setting up our services with their platform, but also gave very insightful tips and best practices for optimizing our website and customer outreach. I can't recommend them enough.
I love Birdeye! Working with Itishri Kakkaron their Implementation Specialist has made onboarding a breeze! Itishri is so knowledgable, patient, and beyond kind. I have loved every minute of working with her and the rest of the Birdeye team. Since using Birdeye, our practice reviews have drastically improved and we've received a lot of great feedback to help improve our overall patient experience. Additionally, I love how 5-stars reviews can be set our automatically post of our social media sites; it has made my job so much easier. Thank you again Itishri and Birdeye!
Dear Asmita, Thank you very much for on boarding experience. You answered all my questions. Very professional and helpful during my experience of learning.
Perfectly content. Gentleman was very descriptive and answered all of my questions.
Customer support is always prompt and immensely helpful. Piyush Agarwal was who assisted me.
Birdeye has been exceptionally helpful in allowing me to better manage my mother's law office in terms of listings, social media presence, review generation, and much much more! Itishri Kakkar was our onboarding representative and she did a phenomenal job of guiding me through the various features and functionalities Birdeye has to offer! Thank you Itishri and Birdeye for allowing me to help my mom and her business!
Snehashish was a pleasure to deal with and was comprehensive in his explanation. Looking forward to working with him going forward!
Very hands on and it is easy to contact them for support.
Thank you
Love the services provided by Birdeye.
Did a great job
Thank you Deepty for helping us get started with Birdeye. I should have done this a long time ago.
Customer service is amazing! I needed help updating my review link- and received the help I needed immediately! Because it was later in the day, I was expecting to leave an email, and wait to have my issue addressed the following business day… but nope! I was helped immediately! They were helpful and very friendly!
I think bird eye does everything relatively well. Clear communication and really great to see the review generation being so trackable. Akash and Ed were great people to work with
Ankona was extremely helpful during the implementation process. She made things very easy to understand and took things at a perfect pace. She always answered any questions and I never felt like just another customer to her.