Our reviews
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4.9
7689 reviews75 reviews have no rating
- w
Friendly and effectively
- v
They pointed me to not only the solution, but to where in the documentation it's at. From there, I was able to figure out the rest of my woes. Thank you!
- h
I’m grateful for the representative who helped me with my questions and requests. She was quick and effective and friendly.
- j
Always thorough and responsive
- j
Always thorough and responsive
- j
Always Thorough
- s
I was very pleased how my issue was resolved quickly. Thank you !
- r
Commitment to ensuring customer financial Information was protected.
- a
He was very courteous,explained everything in detail.Very nice experience.
- l
Avinash is the best!
- l
Avinash takes his time to follow through and find the root cause of any account issues!
- d
The support rep was professional and got the job done
- j
I have had a grea experience with them they helped me bring a 3.7 star review up to 4.4 in a few weeks
- l
Great company to work with - very helpful and easy integration!
- l
Avinash is thorough and quick!
- k
Piyush is extremely helpful and knowledgeable, kudos to Piyush!
- p
The support I received was very helpful and timely. Thank you for your help!
- j
Support was very knowlagable and helpful. Thanks
- r
Your representative was awesome and very helpful.
- c
Ankur called to follow-up on a support ticket we were working on yesterday. He was able to provide me with guidance on how to continue finding solutions and he was also able to guide me to updating the SOT on an unrelated issue and save the day! Thank you so much for your excellent support!
- h
Response time and problem solving are impeccable!
- a
Great follow up and attention to detail - thanks so much!
- c
The people on this call were able to figure out that some of our brands had current contracts with Birdeye. While this was something that we will be working to solve, maybe we should add a step to the implementation which checks a brand and let’s us know automatically.
- c
Ankur was very thorough and walked me through steps so I can eventually do these things myself. His personable personality made the process much more enjoyable. Thank you for your help, Ankur!
- a
We love BirdEye! Best in the Biz!! Always efficient and helpful with their services.