Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7687 reviews75 reviews have no rating
- m
Birdeye keeps us present on social media. Birdeye helps drive potential clients to our website and social media. PROS I like Birdeye. It has many options to help direct and manage multiple social media sites; and it’s user-friendly. It also offers options for auto-reply and auto-populate. This feature helps streamline the process when replying to client reviews, comments, and inquiries. CONS Nothing at the present time that is least helpful when utilizing Birdeye. REASON FOR CHOOSING BIRDEYE ease of using , user-friendly, professionalism and availbility of Birdeye support staff VENDOR RESPONSE Thanks for the great review! Replied August 2023
- n
Beautiful
- e
awesome
- p
Nidhi Verma was very attentive to my issue and very informative. I appreciate the wonderful customer service that was provided me. As it turns out it's a issue with the way Chrome is on my computer.
- j
Thank you the troubleshooting effort was seamless and very professional.
- l
Thanks for your help and quick response.
- j
Efficient and thorough as always
- j
Efficient and thorough as always
- j
Efficient and thorough as always
- j
Efficient and thorough as always
- j
Efficient and thorough as always
- j
Electric Plus,Inc. 11199 Lake Bluff Road Jacksonville Fl Hired an electrician to wire a box for hot tub. However could never get the correct box. Called Electric Plus, Inc. and within one week I had the proper box installed and hot tube functions properly. Electric Plus was very professional and timely. Did what they promised, when the promised. James J. Elliott
- v
Super attentive and friendly
- b
Quick service and great information to resolve my problem.
- w
We are new to using the BirdEye Chatbot. I had very specific questions about how to implement after hours answers from Robin. Support representative gave good directions and suggestions on how to maximize effectiveness of our answers to patients when we are not available for phone calls.
- p
Can’t believe that I got a callback so soon. Excellent explanation. Will use Birdeye more often
- m
Very friendly, polite, and knowledgeable.
- s
very helpful and friendly
- j
We are new to BirdEye and they have helped our business gain more reviews than we could have imagined. The support has been fantastic!! Highly recommend!
- b
Birdeye reps are always very prompt, knowledgeable, and courteous! They're MUCH BETTER than the company we used before! We highly recommend Birdeye!
- g
Birdeye helped us expand our reviews and services!! Pros: Since we got Birdeye, our google reviews went from 46 to almost 1000 in less than 1 year!!! We LOVE IT!! The ability to text patients, confirm appointments via text etc changed our practice to the better and saved us hours on the phones!! Cons: I I would like the address book to have more fields so we could search lists according to what we are looking to text. Overall: I love Birdeye and their customer service! When I reach a wall, they call meRight away and they are always so polite and their knowledge is huge!!
- r
Nidhi is so patient and helpful
- g
The rep was phenomenal! She helped me take care something that I had no idea how to take care! She was patient and polite! Awesome experience!! Thanks!
- b
Super fast resolution
- b
Birdeye reps are always very prompt, knowledgable, and courteous! Thank you!