Our reviews

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4.9

7934 reviews
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4
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Very helpful, and nice customer service.

Carlos Del Moral
Mon, Apr 24, 2023 06:39 AMvia Google

User friendly. Pros: Dashboard is user-friendly and replying to reviews directly or with templates is a breeze. Cons: I wish it was compatible with our site software so review requests did not have to be uploaded by hand. Overall: Responding to reviews is easy and customer service is very helpful in answering questions.

Nicole C.
Mon, Apr 24, 2023 02:24 AMvia Capterra

Thanks to Ketan for all his help.

Tyrin
Sun, Apr 23, 2023 05:00 PMvia Birdeye

The rep was very knowledgeable and friendly. Thank you so much!

Cindy V.
Sun, Apr 23, 2023 05:00 PMvia Birdeye

You guys are the BEST!!! :D Thanks so much! :D

Andrea V.
Sun, Apr 23, 2023 05:00 PMvia Birdeye

Birdeye is the best business decision our company, Pretty Handy Guys has made!

RICK PATTERSON
Sun, Apr 23, 2023 08:35 AMvia Google

Nidhi was very helpful and took time to listen to my questions.

Chelsea C.
Thu, Apr 20, 2023 05:00 PMvia Birdeye

He knew what he was talking about and helped me to understand what needed to be done. Thank you so much.

Rena M.
Thu, Apr 20, 2023 05:00 PMvia Birdeye

I've taken a chance on this service and so far, the customer service has been really great and the system they have set up is impressive. I'm waiting for the magic now...

Cherrar
Thu, Apr 20, 2023 11:30 AMvia Google

Birdeye Review Pros: The platform is user-friendly which is very beneficial to both the client and us as we help manager their brand. When we run into any issues or have questions, the Birdeye support team is there to help. Cons: Issues with Google Website override links not displaying correctly. Otherwise, the platform is great!

Verified Reviewer
Thu, Apr 20, 2023 02:37 AMvia Capterra

Customer service/help desk and chat were exceptional.

Candace C.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

great job!

Jacque T.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Praveen is always very kind and helpful

Anna B.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Always great customer service

Tatjana S.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Huisan is awesome!!!

Tatjana S.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Very helpful in resolving my issues.

Chris M.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Souryyajit Saha thank you for your help always efficient

Alejandra R.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

We've been using Birdeye effectively for upwards of 3 years Pros: The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install. Customer service has also been superb, they are dedicated to solving problems. Cons: The actual interface can sometimes be a bit difficult to navigate. Overall: Love how you can set it and forget it and it will do its job month after month, year after year, reliably.

Virginia N.
Wed, Apr 19, 2023 02:21 PMvia Capterra

KARIMAH MURPHI
Wed, Apr 19, 2023 06:11 AMvia Google

Was super efficient today! OJ answered my question right away!!!

Mara L.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

Explained and showed. Fast service.

Dana P.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Tue, Apr 18, 2023 05:00 PMvia Birdeye