Our reviews
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4.9
7689 reviews75 reviews have no rating
- n
OJ was knowledgeable, friendly and patient. I love her.
- h
Travin has never failed reaching back and getting into the deets, his resolution is always top notch! Thanks B.E Team!
- l
Thank you for always being so wonderful and quick!
- d
Thank you for your help!
- t
Great experience with Birdeye thus far. There onboarding team had been a pleasure to work with!
- x
Easy way to work with all your reviews and chat with customers all in one location!
- s
Ankur is always helpful. He is exceptionally knowledgeable and a great ambassador of Birdeye when your customers are having problems. Even though 1 issue wasn’t resolved, I am confident that if it can be done, Ankur will make it happen.
- a
Nidhi Verma thank you so much for the assistance
- s
I do not remember the gentleman's name that assisted but he was very helpful and pleasant.
- s
Great company to work with.
- k
- j
Avnish Mishra Addressed my problem and quickly solved it for me.I highly recommend him for any problem solving issues.
- a
Aditya did an amazing job providing the support I needed. Our Birdeye rep. set up an unauthorized campaign in our client's account with incorrect info and he was able to help us after she told us she couldn't assist until Monday. I am very appreciative of his help. I do request follow-up from someone on the team on the actions of our rep - we have provided her with an email sharing our disappointment in all of this.
- j
OJ was very patient with my level of knowledge and used terms I can easily understand.
- s
Excellent communication!!!!
- s
Thank you!!
- m
Heath, Ujjwai and Risraji are polite, kind and supportive.
- b
Ankur was great
- c
Great job. I just had some questions.
- k
He was excellent
- m
Mark did a great job of walking me through the dashboard and helping me understand the problem. I appreciated that he took control of my screen so he could show me exactly where to go and what to do. I wouldn't have been able to do this without his help.
- a
I wish there was more explanation and direction on how to make changes on the website and WHY is it important to do on Bidreye first! Our company had experienced the same issue twice with Google due to a lack of knowledge that all we needed to do was to make changes on Birdeye website instead of making changes in Google My Business Profile.
- j
Keep it up the great job! Thank you for all your help when needed.
- i
Sunny was super helpful with the entire on boarding process. So excited to grow our company even further using bird eye.
- s
Still having trouble with things but individual issues are getting resolved in time. Thx.