4.9
7799 reviews75 reviews have no rating
Nidhi is absolutely wonderful. She stayed on with me until i knew what i was doing and comfortable with the process.
New team that is helping me to create automation is very skilled and knowledgeable.
Very helpful - great overall experience
Great company A+ service and great system
Solid platform. Extraordinary start up training. Extra benefits included that make my business more effective. Shhh dont tell my competition.
Support technician was great!
Thorough, timely, and pertinent. Couldn't ask for more!
Sumon was very helpful and response. Thank you!
long wait for tech, we had issues getting a remote connection
Praveen was very patient and helpful
Gaurav rocks! Thank you for your personal attention to ensure the success of our campaigns!
The associate was extremely helpful for a friendly and patient. She got all my questions answered quickly, and it was very helpful. The the online support pages I did not find very helpful.
Nidhi reached out immediately about a question I had and calmed my worries instantly. She's been amazing every time I've had a question!
Great customer service! Highly recommend.
What a game changer! Within the first month, I am already so pleased and relieved to have the entire Birdeye team helping grow our brand’s reputation and take care of our customer’s needs. I cannot speak highly enough of this fantastic partner!
Nidhi explained the topic very well and demonstrates knowledge on Birdeye's features. She is very patient.
We got one part of the situation fixed I still can not fully read the entire message review that are sent by text
Souryyajit understood exactly what I was needing to do, and he helped me to do it!
Thank you, Praveen, for efficiently and effectively answering my question. Birdeye support is always excellent.
Husain Mukadam did a great job and quickly resolved our issue. Thank you for his help
Great platform, easy to navigate through.
UI/UX isn't great on brideye, but your support team is amazing
The person I spoke to, Nidhi Verma, was great. She was courteous and I was able to relay the information I had to her in a timely manner. She answered questions I had as well.
Nidhi understood my question and helped me solve the problem. I am appreciative!
Great platform, easy to navigate through.