Our reviews

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4.9

7813 reviews
5
7329
4
368
3
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Great response time and very courteous. Thanks!

Jenny S.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

Thanks for being available quickly and taking your time to help me. Great communication. Thumbs up to Prashant, Manav and Rupesh.

Ashley N.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

My guy was awesome! He walked me through the system in a matter of minutes. I learned a lot and we went through exactly what I was looking for.

Craig
Tue, Feb 21, 2023 04:00 PMvia Birdeye

Great job. Quick solution.

Trevor B.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

Very straightforward answer to my question. Needs were met. Representative was friendly.

Ronald S.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

excellent service and very friendly!

Kyle W.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

Gulshan is the best!

Dominic A.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

It was great to be able to chat and resolve the issue instead of waiting on the phone!

Heather J.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

Avinash is always helpful and provides very simple, user-friendly instructions for all our clients, especially those who are not tech-savvy. He is a pleasure to work with!

Jess D.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

Girish Pacherwal was a great help, and the problem was resolved swiftly and smoothly. Excellent work.

Leslie A.
Tue, Feb 21, 2023 04:00 PMvia Birdeye

Great way to manage reviews! Pros: Manage reviews across multiple platforms and systems. Very easy to request reviews via email or text. Cons: Can be difficult to get social media connected to the platform.

Jason W.
Tue, Feb 21, 2023 11:49 AMvia Capterra

Fast and effective

Brett B.
Mon, Feb 20, 2023 04:00 PMvia Birdeye

Piyush was very knowledgeable and professional

Chinedum O.
Mon, Feb 20, 2023 04:00 PMvia Birdeye

Debajnan was very helpful and quick to get me a resolution

Tim B.
Mon, Feb 20, 2023 04:00 PMvia Birdeye

Veena Venugopal
Sun, Feb 19, 2023 08:43 PMvia Google

Ujjwal was amazing! He guided me through the steps to send out my failed text. Super responsive, thank you!

Nathalie V.
Sun, Feb 19, 2023 04:00 PMvia Birdeye

Reem Abi Hussein
Sun, Feb 19, 2023 09:14 AMvia Google

Customizable As Per Our Needs And Great Customer Support Pros: The workload of a one-person marketing team is immediately reduced by automated service. The platform serves as your one-stop shop for all business correspondence. It has made it incredibly simple to interact with and keep in touch with our customers outside of our physical stores. Also, customer service responds quite quickly. Cons: They need to expand the functionality accessible from each screen and reorganize their drop-down menus. A longer and occasionally confusing integration procedure. Overall: Birdeye completely instructed us on how to use the platform and automated my system. Using it is pretty simple. I love being able to generate original insights with competitor monitoring, which is a great feature.

Pia S.
Sun, Feb 19, 2023 02:28 AMvia Capterra

Jason Ballantyne
Fri, Feb 17, 2023 11:35 AMvia Google

I love bird eye and their support and products have been really good

John Doan
Thu, Feb 16, 2023 04:49 PMvia Google

I am absolutely loving the ability to text multiple clients at the same time with the same message, and the assistance I get with creating such campaigns!

Jean T.
Thu, Feb 16, 2023 04:00 PMvia Birdeye

proactive and quick response as well as solution.

Kevin C.
Thu, Feb 16, 2023 04:00 PMvia Birdeye

Very helpful

Chrissy D.
Thu, Feb 16, 2023 04:00 PMvia Birdeye

Debbie Tapia
Thu, Feb 16, 2023 11:02 AMvia Google

The issue was resolved quickly and efficiently. Thank you

Ed M.
Wed, Feb 15, 2023 04:00 PMvia Birdeye