4.9
7801 reviews75 reviews have no rating
We love working with everyone at Birdeye. Our last experience was with OJ as our support representative. She is amazing. She is so patient and professional. She helped solve our issue and guided us through a few different steps inside of our platform. Great program. Thank you!
He had a great knowledge of the systems an how to fix my issues and walked me thru it. Very professional and willing to help with any other issues or concerns I had. Great Birdeye Rep.
Thank you for all the help!
Praveen and Nidhi were very helpful in drilling down to the root cause of my issues. I did have to do a little additional troubleshooting but they were able to direct me to where to search.
great
All three of my problems were solved with one call that Birdeye made to me... Can you help Facebook learn how to do this? :)
So glad he called and help understand where the new support website is and all the training materials that are there! Super helpful!
The support rep called me directly, which I appreciated, and helped with the problem I had opened a support ticket for and then helped me with another problem I was about to email Birdeye about. I was worried my new problem wouldn't be solved before the weekend, so I am grateful he called when he did.
Quick, easy and effective!
Asane was great. I didn't use support site so I can't rate it.
Customer response is great
I have a good experience everytime! thank yall
Thorough and professional
Quickly responsive and followed when I asked additional questions. Thank you!
Was patient with me.
Dedicated timely follow-up!
Ankur has always been helpful and he has assisted with clarifying things that are difficult to understand in Birdeye. Thank you, Ankur!
Rohit Panchal was very helpful as always!
Buenas forma de gestionar tu reputación en la red Pros: La facilidad de manejo y lo intuitivo que es de manejar Cons: No hay nada que no me haya gustado. Es un muy completo.
The representative was very well versed on the problem we were having.
Nidhi is wonderful and such an asset to your team!
Onkar was very helpful today. I feel confident that he understands my problem and will develop a solution. Thanks.
Fast and Efficient and Ojasvi is always professional and polite.
Fast and Efficient and Ojasvi is always professional and polite.