Our reviews
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4.9
7616 reviews75 reviews have no rating
- p
Excellent support that was quickly executed with fantastic follow through and communication.
- e
quick response time. customer service representative spoke clearly and good English speaking skills. She was very patient and knowledgeable about the BirdEye features and helped me navigate through a few key changes I needed to make to account.
- v
Great experience Pros: The ability to manage and SHARE client feedback across platforms! Cons: No cons to report at this time. Very excited to get started. Overall: Great experience. We're looking forward to increasing our on line presence and awareness of our brand.
- n
The team at BirdEye has been amazing to work with!! Thank you!
- d
Fast resolution. I appreciate that the support technician continued to work the issue after we hung up. She found a solution and called me back. Thank you!
- b
Was able to resolve my issue very quickly. very polite and helpful. thank you!
- s
The rep halping me was ver thorough and helped me solved the issue I had in a very courteous efficient way Thank you
- s
Quick to respond and took care of accepting admin account access. Good work!
- a
The guy who helped me, I don't recall his name, was extremely polite, patient and helpful.
- l
The representative Arpit Saxena was extremely helpful and explained things in a great deal. We had a great experience
- c
Outstanding customer service! I had called with a couple of questions, felt he took his time in answering and provided me with helpful information that I needed. I was not sure how often our patients were being sent reviews automatically through our current office software, he walked me through the entire process and helped me to adjust our current settings. This was the first time someone from BirdEye reviewed the account with me and I appreciated that. Thank you for your help!
- j
- d
The representative who assisted me was very patient and resolved my issue in a timely manner.
- n
Quick response, solved my issue, I’m very happy.
- b
seepij was awesome & listened to my questions & answered them all & fixed everything for me. Super awesome
- m
A very well organized on-boarding process!
- d
Always attentive and detailed. Really appreciate the Support First Class
- j
very thorough and helpful
- t
- d
BirdEye has a very knowledgeable staff and I am looking forward to utilizing this company.
- c
the rep was willing to not only show me how to do the things I was asking but offered to do those things for me. I like the screen shots
- m
TwinPeaks Flatirons I have to say this is one of my favorite places to go all the lady’s are great but Chiara is such a good bartender she never lets you have a bad time at her bar. She enjoys her customers and I see that they enjoy her too. Chiara thanks for making Monday’s great and putting a smile on my face I will be back to sit with you. Thanks Mark
- b
I had an excellent experience.
- c
love that it was all done thru email - no phone calls is great!!!
- g
Every phone conversation I have, the staff is always very helpful and patient as I try to walk through and understand the process. Great product and well worth the money spent.