Our reviews
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4.9
7682 reviews75 reviews have no rating
- j
Very knowledgeable, walked me through the necessary steps to reconnect with Facebook. Was excellent at fact finding and follow through person. He called me today and asked me if now was a good time to respect my time at the office. I would highly recommend Birdeye!
- m
Great Advice and easy explanation to all my questions. Thank you for all your help
- b
BirdEye tech support is always very helpful!
- d
Very knowledgeable and helpful
- s
Got me exactly what I wanted!
- p
- r
I have been part of two implementations. I will say thank goodness I had Donald for the first implementation or the second might not have gone well. he simply brings an ability to 'read' his client and respond accordingly. It was great.
- r
As always, no matter who I see at Sierra Dental, it is always professional, comfortable and a very welcoming atmosphere!
- m
awesome service, very impressed!
- j
My rep was great! Got the issue resolved lickty split!
- j
So fast and so helpful!
- t
Great Customer Support Pros: It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not. They work to make sure I get the full value of the software, as I sometimes forget about features or to send out review requests. Cons: Takes a while to get used to all the features when I don't have a lot of time to spend on it. Overall: Smooth and seamless.
- s
- j
Great people, great product.
- b
It was a great implementation
- d
Thank you Raj . you were polite , genuine and went above and beyond . you saw that there were all these positive reviews and comments on Charter Radiology but were not posted because patients either failed to give a rating or hit the wrong button . you went ahead and posted all those reviews on birdeye review site for Charter Radiology . thanks so much for your extraordinaire work ethic. wish you much success Dr Daisy Uppal
- k
Very nice. Still new and loving it so far
- s
Very patient & wonderful!!
- f
- m
After 3 people support people tried, Saurabh was able to solve my problem
- r
- t
- p
Everyone has been very good. Some are outstanding - for instance, I just got off the phone shortly ago with Peter. He was fantastic. Could not have been any more understanding and supportive.
- a
Got to me in a timely manner and resolved my problem quickly. Customer service is great!
- v
New to Birdeye Pros: The product seems to be very promising...Just getting started so hope to have more to share in the very near future. Cons: Running in to some bug issues - but support is standing behind it I am utmost confident all will work out great. Overall: The support and training has been top notch. I cannot wait to really get up and running with this product and see what it can do for my clients.